The Cigar Box - Southern Pines — Local services in Southern Pines

Very disappointed in their service. Was traveling through and looked up this shop on google. Had good reviews. I am a novice in the cigar world and made that clear when I entered and asked for some assistance. The only guy that was working asked me a couple of questions about what I've had experiences with and then ridiculed me about my take on the cigars and told me I didnt know what I was talking about. (Even though I stated from the beginning I was a newbie). He then showed me some cigars and as soon as I asked a question he made a mockery of my knowledge immediately again. Right afterwards I was just trying to make a purchase to get out of there before I got escalated about his customer service, when another customer entered. As I was walking out I heard him making fun of me to the next customer about my little knowledge. As for your customer service goes...worst cigar experience I've had by far. Luckily, I have been to other shops and they are generally quite the opposite when greeted...so this wont reflect to a newbie the whole cigar world. Selection seemed to be there but who wants to deal with someone that's miserable in their own life. Good luck to you...

I'm not a cigar smoker, but I have to say...this is a really nice atmosphere. According to manager (Eric) they have plans to really step up/expand smoke shop, to include a bar and possibly a non smoking section for those that want that away from home or just a place for man/woman and friends mingle spot...who knows ya just might find yourself smoking one their many fine cigars on hand!

I think adding, food and maybe a card table and or pool table along with the bar and tv's would really make it a nice, cool and RELAXED "cigar smoke social club/sports bar" for relaxing, NETWORKING and mingling.

Maybe offer a section during the week for business people to relax and network on their tablets, smartphones, IPads, read books, etc.(Panera Bread atmosphere w/wine and beer).

Can't wait for expansion and the word to get out...WE DEFINITELY NEED something DIFFERENT in this area!!! NEED to advertise your location with ALL the golf clubs and local passenger...

Searched for cigar shops in the area and came across this gem in my search. Being new to the cigar world, I was so glad to have such a friendly and informative experience. Eric (?, I’m terrible with names) took me through the entire store AND Cigars 101 from the ground up. I was so pleased that becoming a member with Smoke Inn was a no-brainer. Thank you for the friendly & professional time spent with me, giving me a leg up into the wide world of cigars. I highly recommend this place to anyone looking for a great experience and a huge selection of...