I recently completely locked/disabled my wife's computer when I attempted to simply upgrade her Mac Book. I am not Mac savvy but made every attempt I could to try to undo what I had done. Eventually I called Apple for over the phone support and together we could not figure it out. They recommended I bring it into an Apple store and get it fixed. Only problem with that is due to COVID, there was zero options in NC to get an appointment in a timely manner. So I turned to local business and came across @ Home PC Support because they had a 5 star rating and a long working history in the area. I took the Mac Book there and that very same day he began working on it. He admitted he hadn't seen anything like it before but continued his pursuit to fix the problem. Through hours and hours of work and research and then more work, he was able to completely fix the problem and was able to call me 2 days later that my laptop was ready for pick-up. He not only worked tirelessly during the work day on it but also worked after hours because I expressed to him the importance of this getting done before the weekends end because my wife uses this computer for school and must turn in homework by Sunday. Very impressed by this business and highly recommend them to anyone that has any computer related issues they just can't seem to figure out because I guarantee that @ Home PC Support will find and fix the problem. Will always use them in the future. VERY...
Read moreI am a college student so needless to say my laptop is my lifeline - especially now with research paper due dates right around the corner. My laptop is a few years old (purchased in 2017) and lately it's been running really slow. Last night I decided to save everything important to an external hard drive and do a hard reset - right before I got to work on my papers (what was I thinking?!). The year is 2020 so of course the worst thing imaginable happened - the laptop never recovered and was stuck in a loop of restarting, flashing 64% complete, and restarting again. This morning with the loop still going, I was prepared to have to go out and purchase a new laptop because I had an assignment due tonight and I didn't think there was a place that could fix it for me on the spot. My husband found Home PC Support on Google and took it there while I was on campus and within 3 hours I had my laptop back and it's running like it's brand spanking new. I can't speak on their customer service as, like I said, my husband took it there and picked it up. But their quality of work is impeccable, affordable, and timely. Highly...
Read more#1 Computer Repair and Support Services in Moore County!
Thank you @ Home PC Support! The absolute best customer service support I've experience in a long time. If you're searching for a computer repair store, this is the BEST SPOT you need to go to right now. Rich is a true professional and he places customers needs first. He went above and beyond to prepare a quote for my insurance Company, which I genuinely appreciate. He's also super passionate and knowledgeable about computer repairs and all the things relating to computer hardware and software. I admire Rich's kindness and willingness to guide me in making the best decision about my MacBook. Thank you Rich for providing exceptional support and service for my MacBook pro.
The customer service support I received was phenomenal. I'm so happy I went to this store. This company values people and their unique situations, which sets them apart from other businesses in the local area. I highly recommend other customers go check out @ Home PC Support Store today, you'll be glad you did.
Thank you @ Home PC Support!
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