Clem's Seafood — Local services in Southport

I was very disappointed after calling and confirming they had blue crabs, to getting there and selecting the size and amount I wanted-just for them to tell me ‘sorry we only have 3 crabs left, the rest are on hold for other customers’. I was extremely disappointed. If you have reserved crabs for others they should be removed from the supply so that they are no longer available. Also unless they are prepaid, which I didn’t get that they were, sales should be on a first come first serve basis. When you have customers present in store -that’s a guaranteed sale whereas a call-in customer may never show. I think it’s extremely bad business to confirm you have something available, then upon arrival tell a customer those items they called about are being held for someone else. Also they have a very limited selection of seafood, quite a few original spices and sauces and many utensils for eating/cleaning shellfish. They also sell quite a bit of fishing supplies,...

Such a disappointment. The platter prices were expensive, which I was ok with considering I thought I would be getting great local seafood.

However, what I received was not that and felt like a rip off. I ordered the oyster and shrimp platter to go. The oyster and shrimp size were so small that there were more batter than seafood. Add to that, the portion size was small too.

I could have ordered the same thing at a nice restaurant for the same price or less back in the Raleigh area, instead of waiting in a local seafood market. It would have a better quality and a better value.

I normally don’t leave negative reviews but felt so ripped off that I felt that I...

I don't remember how many years ago we started buying from Clem's, but it is a long time ago. Many years ago (mid-late 1970s) we mostly bought from Sandy's, below what was then the "new bridge" (133/Long Beach Road). Then we started to buy from Barb's (diagonally cross the intersection from Clem's) and Clem's. Barb eventually retired. Sandy was gone. Thankfully, we still have Clem's. We've never gotten a bad product. If we would ever get an inferior product, I'm sure they would have make it right. The family has always given us great service. They may not always remember our names, but they know my wife, my adult kids, and me by sight.

Ken...