aGeeko Computer Service — Local services in Spanish Fork

Unfortunately, I do not recommend bringing your computer to him. It was the most disappointing computer repair experience yet. I just started a new semester of online school and opened my computer up to it throwing warnings and not running well. I called to see if he could get me in and told him I needed it done as soon as he could. He was very kind to get me in quick. When I brought him my computer, I showed him a picture of the warning that it was giving. I told him that I thought it needed a new battery. He called me a little while later and told me that he found what was wrong and that my AC port was broken. Once again, he was very kind to overnight the part and get it fixed by the next evening so I could have it back for school.

When I went to pick it up, he opened it and turned it on, and it was giving the same warning that it had been before I brought it in. I asked him if he checked the battery, and he told me he didn’t check it because he thought I needed it fixed quick. He checked the battery with me there really quick and informed me that it did need a new battery. He told me that he would replace the battery for free. He unscrewed the bottom to find the right battery model, looked up the battery online, and told me they were around $100 and asked what I wanted to do. I told him to just go ahead and order the battery and I would leave the computer if he was going to fix it for free with the $100 of labor money that I was paying him for the AC port repair. He then gave me a spill about how he doesn’t want me to feel like he’s taking advantage of me, but he can’t do it for free because there was a lot of screws in the computer. He told me that what he fixed would’ve caused problems anyway and I would’ve had to get it fixed sooner than later. So he charged me $50 for the ac port, and $100 for labor. The battery should’ve been something he checked first since I offered that concern. If he would’ve checked and found that problem from the beginning, he could’ve fixed it when he had my computer all tore apart already to fix the other part, rather than charging me a whole other labor fee to take it apart again to replace the battery. That $150 was a huge investment for me right now, that I was willing to make because I need a functioning computer. I feel very frustrated because yes, he got it done quick for me, but it still isn’t fixed and he still charged me the entire amount. So 2 days and $150 later, we’re still at square one with a very low...

The guy is no longer in American Fork but in Cedar Hills. I called him Friday afternoon and made sure he would have time to look at my computer as I needed it fixed quickly. He assured me he had the time. I dropped it off and expected a call. I waited and waited but he didn't let me know. I then called him. I admit it was a bit late (9:00 pm) but I needed information. He yelled and me for calling him so late, told me he had looked at the computer, but refused to give me any information.

He then called me about 11:00 this morning and told me that the computer needed to be reformatted and the raid undone and I possibly had a video card problem. I asked him to try switching out the video card to see if that fixed anything and he said he would. I then called him about 4 or 5 hours later and he still hadn't done it. I thought I had explained the urgency to him and he said nothing about not having time. He then started being very rude to me and demanded that I pick up in my computer in the next 15 minutes or he would keep it until Monday. He also demanded I pay him in cash. He was quite upset that I only paid the agreed upon price and not extra for doing the reformatting himself. I have never had a business be this rude or aggressive to me. I picked it up and asked him if he had any more information on the problem which he could give me. He pretty much refused to tell me anything and cut off his wife from telling me anything.

I returned home and found out that IT IS JUST A GRAPHICS CARD PROBLEM!!!! The guy was WRONG and wanted to charge me EXTRA to do...

Steve Morris has been servicing my computer(s) for years now. He has dealt with everything from computer emergencies to minor annoyances in an efficient, curteous, and professional manner. This is why I have continued to use his services and recommend him to friends and family. His rates are extremely competitive, especially for the amount of individual time and attention he gives his customers. I have gone to large businesses (Best-buy, Staples) and they charge a lot more for a lot less. Steve takes the time to show me the problem and then fix it, so I know what I am paying for. I greatly value his honesty and forthrightness in his business dealings. Over the years he has taught me a lot about computers so I am now able to trouble shoot small problems on my own. I would recommend him to anyone with a computer. Get to know him, you will be...