Updated again as of June 30th 2025.... So I just tried to go back in here to the shop because God knows I want to love it again and yet I was treated with nothing but disrespect absolute disrespect I will never set foot in the store again and tell it is sold I hope to honest to God they close their doors because if anybody was treated like I was just treated like I'm just some dumb idiot I really pray that nobody else has to go through that embarrassment that I just went through. This shop is nothing but unprofessional to say the least and I will never take another penny or send anybody in the shop ever again they should be ashamed of how they treat their customers no wonder the stores almost empty and they're going to hell. Might I might I make it recommendation to whoever owns the store get new help in there because if you don't this store is going to sink. I have never had worse customer service in my entire life. They should be ashamed of how they treat customers. I will never set foot in there again and I will never send business over there ever again either I sure miss the old owners because these new ones absolutely suck.Updated......you know I used to love this pawn shop the help was amazing and always tried to help now the new staff while they are nice I can't say they are helpful anymore. I'm going to have to find a different pawn shop which is really sad to me.I never thought I would see the day that I would go anywhere else but that day has come and it's very very upsetting to me...........I can't say enough great things about this shop. They are all amazing and helpful and they always treat me great. Most amazing pawn shop in...
Read moreMy granddaughter was lowballed real hard here, Pawned a diamond bracelet a diamond pendant and a diamond ring. He looked at her diamond pendant that says “beautiful” she had paid $1400 for and told her that it was silver and he would give her five dollars for it. She told him that’s not silver and those are all diamonds. He was like oh well it looks like silver, but I’ll test it anyway if you think it is And then ended up giving her not even $200 for it When it was all gold and it had many diamonds in it, paid 1400 for it, I believe the manager is way nicer and actually tries to help the person out. This person was Very rude and rips you off big time, tall Asian man with tattoo to he specific, she had pawned her diamond Bracelet there before and they gave her 280 and the guy said 200 now and she paid over $600 for the bracelet, And got $100 for a diamond ring because they don’t buy small diamonds, she will definitely be getting her jewelry back from this place and never coming back I tried to tell her to leave, but I guess she was just desperate for the money I feel very bad that she got ripped off so badly , she got $365 for jewelry that was worth over...
Read moreThese guys are nimrods. Sign says they deal in jewelry & gold. I called and they said they gave 80% on gold. I took them 5ea 1/2 OZ gold coins and they didn't seem to have much of a clue about them (all but one were sovereign minted gold coins). These were the same pieces I'd pawned several months earlier at a competitor but All American Pawn was nearer and I needed money by close of business. They had to break open a sealed U.S. mint COA package because their assay equipment evidently didn't work right (I'd have left but time was of the essence). In the end they seemed hesitant to loan the 80% (I only needed but about 75% of spot so I took it. Got my coins back (broken case pieces and all). I will NEVER go back!
2 stars because at least I got back my...
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