Hoffman Plumbing — Local services in Sparks

We called Hoffman plumbing to come out to adjust our home’s gas line for our kitchen stove. They were able to get a technician out same day, however the experience was less than ideal and the work ended up not being completed. I received a call from the tech earlier than the time that was scheduled. We rushed home to meet the tech who informed us that he would be arriving in 25 minutes. Instead of the 25 minute eta, he arrived an hour and 15 minutes later. I had to call the office to get a status update after waiting an hour. When he arrived he looked at what work was necessary to get our stove hooked up. He went to his van to write up a quote for the work. When he returned, he informed me that the cost of the project was $540. The quote was significantly more expensive than I was anticipating so I asked for an itemized breakdown of the cost, which he did not provide. He said that they only charge a flat rate. I asked what he would have to do to complete the project and how long it would take. He mentioned that the job required 3 small parts including a gas valve and would take 30 minutes to an hour. When attempting to reach a manager to dispute the quote, none was available. We chose to send the tech away without completing the job due to the lack of transparency. I was quoted for the same job from a different contractor for half the price. I am glad I did not have Hoffman do The work...

I always call Hoffman Plumbing when I need an honest, fair priced, dependable and caring company to help solve a plumbing issue. When I was faced with a big problem with water backing up all over my floors I called them to take a look and give me an estimate. I took a deep breath! We discussed the solution to my issue in understandable details. They were to the point and quite positive that my issue would be solved. My next question was how much, when and how long would it take. The estimate was costly but "more" than fair. I already knew that they did quality work so I agreed to have it done. I was shocked when they started work the day after we agreed to go ahead and then finished up the next day in a few hours . Long story short, all my old carroded drainage lines were replaced, better than new and my problems were solved. If you need someone that will give you the assurance you need, call Hoffman Plumbing. They...

Graden was excellent and certainly deserving of a 5 star service. He communicated before coming to the house to do some research on the part that was probably needed so he can have it on hand rather than having to order and come back a 2nd time. He was prompt, courteous, communicative and efficient in repairing the kitchen sink issue and a clogged bathroom sink. Although it may not be a cheap repair, he was certainly fair on the billing and it was a great experience. The scheduling wasn't perfect since the office set up an appmt for a Wednesday morning and he called at 5pm saying he was on his way. However, we had dinner plans so instead had to reschedule. This issue seems to be quite common among many businesses. In fact, I almost expect it now and am shocked when they show up at the time promised. Despite this, Graden certainly made up for that mishap and will definitely reach out to him again without a...