Updated review as of 11/23 - this is only for the *Spartanburg location * as a plus size shopper they have gone waaaaaay downhill. I do not think it’s bc they do not have many coming in to sell. Every time I go in they have tones of totes and they refuse them. They said they are “liscense shoppers” this location they are teens who haven’t even finished hs possibly making these decisions and have never had a plus size body or know what’s the most important thing for a plus size consumer. They have teenage plus size brands like Mostly like hm. A few stained up holes in torrid and layne Bryant and shein. - which is funny to me since they have the same memorized verbatim script when not accepting the clothes. Claiming no holes , stains etc etc. yet going thru all of the racks this is what you see. I’ve tried on a few things and brought to their attention next day it’s back out. Also someone needs to do Something about the racks you pull a back muscle out trying to push them back to look thru them and still there’s no room to look. It’s been like this forever. Writing this review in hopes that the owner takes this serious and makes changes or do not advertise all sizes. Prior to Covid I could go in once a week and possibly find one good thing. I tried again last night and it was even worst. I seen another lady in my size range she did the same throng and just walked...
Read moreOK so I'm am not one to rant about racism. In fact I love everyone regardless of their skin color and so does God! And yes I'm about to rant for a minute and do not care who doesn't like! But today I walked into clothes mentor In Spartanburg and wasn't greeted, spoken to or anything which was fine with me. Even walked straight down isle where a worker was and still no one spoke which again was fine with me UNTIL I start walking back towards the front browsing and notice a Caucasian lady walking in and was greeted!! Was even told about today's sales. So clothes mentor you just lost a customer!! Maybe you should train or retrain your employees on customer service skills
Well Trenna I'm glad to hear that u and whoever else that commented had a great experience. As for me it wasn't so good! Maybe there were different employees there that day, maybe they were in a better mood, or maybe they were reprimanded from the experience I had who knows but I do know that...
Read moreAwesome store! Friendly, fashionable staff, amazing clothes (quality, brands, selections), and unbeatable prices. I don't shop for clothes a lot but when I am in need of a wardrobe increase/change this is where I go! Can't find such great deals anywhere else. Also, I am sorry they don't buy everything from everyone but I love that they only buy the best of the best; things that look new. The Instagram page is amazing and the worker who runs it is too sweet!
This may be over the top for a resale store, but you guys could seriously style your fashion-impaired customers like myself based on that Instagram page and mannequins! Lol
I'm sorry for the one star reviews, this store could get like a million from me!
PS to the lady who mentioned platos, this store has better stuff for cheaper...
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