Drayton Mills Loft Apartments — Local services in Spartanburg

Drayton Mills ceases to amaze with their total and complete incompetence. Whether it's broken toilets (every single one in my entire apartment, on numerous occasions), fire alarms beeping in the middle of the night that keep you awake, dysfunctional outlets, all of the power inexplicably shutting off in the middle of the night causing you to sleep through work because it turned off your alarm clock, or their poorly wired electricity that burns through any appliance you plug in (in one case literally causing it to burn and smoke), here at Drayton Mills you can have the comfort of knowing that the worthless cabal of maintenance staff won't show up to offer any help whatsoever. If they do finally show up two weeks later, consider yourself lucky if they don't just make the problem worse.

In addition to all of the above stated problems, the noise is completely intolerable, and this is well-known and agreed upon by every single resident here. Meeting a new resident and need to break the ice? Just bring up the noise problems. You'll be exchanging horror stories before you know it. You can't play even moderately loud music without expecting noise complaints, you can hear all of your neighbors conversations (and vice versa), and all day long you have the luxury of kicking back and relaxing to the wonderful chime of dogs barking and howling throughout the apartment. Enjoy living in an overpriced dog pound? Search no more, Drayton Mills Pound is the place for you.

Still haven't slammed your computer shut and run away screaming? When the people above me (who have long since moved out) would loudly thump across the floor, chunks of brick and debris would fall from the ceiling/walls and land all over the place. Normally I would just clean it up, but I don't want to wake every neighbor within a 50 yard radius by using a vacuum, nor do I want their electricity to set it on fire. Here at Drayton Mills you can also expect to pay extra money for a trash pickup service that doesn't happen half the time, resulting in soggy, disgusting garbage bags waiting to greet you one by one as you trudge through the reeking hallways.

Almost every single day, I see a large moving truck outside of the apartments. I used to shake my head and sigh, thinking that another poor sucker had been swindled into this nightmarish horror show. But over time I've learned that my assumptions were wrong, and see that the moving van is actually being loaded WITH furniture. I can shed a tear of joy knowing that yet another prisoner of Drayton has finally finished their sentencing.

You might think I'm being dramatic, but rest assured all of my complaints have been echoed by nearly every other person I've talked to, including my old neighbors (who have also escaped). Some have had even worse experiences than myself that I won't discuss here.

Find another place to live. Search for new apartments, shack up with a relative for a while, maybe find a homeless man and share a cardboard box with him. Just...

From the moment I stepped into Drayton Mills Lofts, I knew I had found a gem in Spartanburg, South Carolina, and my experience living here for the past two months has only confirmed this initial impression. Having moved from the bustling streets of Manhattan, New York, I was seeking a place that combined the charm of a close-knit community with the luxury I had grown accustomed to. Drayton Mills Lofts not only met but exceeded these expectations, offering a lifestyle reminiscent of the Ritz-Carlton Club, where I previously served as a Membership Executive in Saint Thomas, USVI.

The true heart of this community is undoubtedly Kristen, my leasing agent, whose exceptional service and genuine care have made my transition seamless and delightful. From the very first tour, Kristen's professionalism and warmth were evident as she meticulously covered every aspect of the property, making me feel like an esteemed guest rather than a prospective tenant. Her continued dedication, two months post-move, is unparalleled. Whether it's addressing minor maintenance requests or simply checking in to ensure my comfort, Kristen's commitment to excellence is unwavering and truly commendable. Her associate Michael also deserves recognition for his consistent support and attentiveness, making every interaction with the Drayton Mills team a pleasure.

The community itself is a testament to thoughtful design and historic charm, nestled in a beautifully redeveloped textile mill complex. With its stunning architecture, inviting common areas, and a vibrant atmosphere, Drayton Mills Lofts fosters a sense of belonging and camaraderie among residents. The amenities, from valet trash service to an intuitive online tenant portal, reflect a forward-thinking management dedicated to providing a white-glove living experience. Even during Hurricane Helene, when much of Spartanburg lost power, Drayton Mills Lofts stood resilient, a testament to its robust infrastructure—a feature I deeply appreciate as a former resident of hurricane-prone Miami Beach.

Living here is not just about the exquisite apartments or the picturesque surroundings; it's about being part of a community where everyone greets you with a smile and where friendships blossom naturally. The ongoing development of Drayton Mills, with its Marketplace and scenic trails, only adds to the allure of this live-work-play environment.

For anyone considering a move to Spartanburg, I wholeheartedly encourage you to tour Drayton Mills Lofts and experience this unique blend of luxury and community for yourself. Contact Kristen, and let her guide you through what could be your next perfect home. Drayton Mills Lofts isn't just a place to live; it's a lifestyle that promises excellence and perfection in...

Their leasing office is open on saturdays which was the only day we could visit as we live over an hour away and can't come during the week. I viewed these apartments online for a week or so before coming and not once did i see by "appointment viewing only." We got there, waited 35 minutes on the agent. Once we were finally able to meet with her, she greeted us by "what do you need" in a very standoffish tone and didn't make eye contact once. we told her we wanted to talk and view a one bedroom and she asked if we had an appointment, we answered no we didnt know they required this. she interrupted and said that they only tour by appointment, of which i answered, we were from out of town and didnt know this, and started to ask if i had missed this on their website. she interrupted me again, POINTED HER FINGER AT ME like i was a child and said to let her talk and she didnt know if it was online but she would show us one apartment because "we waited so nicely". This company boasts all their community amenities online and how amazing their community is because of them. This team member i kid you not, almost literally jogged to the unit, pointed out one area of the property that they were making a restaurant and didnt tell us anything about the property. She didnt show us the gym or pool, she didnt mention any amenities, parking, what's included, nothing. This was my dream apartment style and was very very excited about living here possibly. After the initial contact with the team member, i was completely turned off by the standard of customer service. You couldn't convince me to pay my hard earned money every month to a company who allows their employees to talk to prospected tenants like this. I didnt even want to ask questions because this lady totally demeaned me. We got there hours before closing hours, and there was only one customer there upon our arrival. I asked for her name and business card upon leaving and she said shed give us the card of the lady who would deal with us. what did that even mean? Im an adult working on a Doctorate degree, i don't need someone to "deal with me," i need customer service if you want my business. She would not tell me her name, she just wanted me gone, all because their website did not tell prospects they REQUIRED appointments! Worst customer service i have ever experienced, will NEVER give...