I have been planning and designing my custom Dream Diva Dressing room for years.
If I were going to do it, I wanted to make sure I fulfill my dream without compromising quality while staying within the budget. Most importantly, quality construction, professional and responsive customer service, and timely installation, were paramount for me.
I researched every major, and independent closet companies in my area. The major closet companies sent their salespeople who knew very little about construction and even less about customer service. Most of them did not even bother to submit a proposal within the agreed timeframe. A few of them, despite multiple attempts to call their offices, never followed up at all. Others submitted proposals that were at least double the budget we originally discussed for product quality, which was not much better than the glorified IKEA. Two of the smaller closet companies refused to show their prior work in person, did not have a showroom, did not provide references, but yet were eager to collect a hefty deposit, only to disappear and never deliver. After hiring an attorney and reporting them to BBB, I was able to collect my deposit, and provide them with an appropriate rating online.
Lessons learned! After these experiences I was determined and relentless in my search to find the one rare contractor who does as he says, follows up timely, and delivers uncompromising quality! Is it an oxymoron in today’s culture??? Perhaps…but I finally did, where I least expected it, in Spring Hill, FL at Create More Space.
From my very first telephone conversation with the owner, Manuel, I felt comfortable and optimistic again that Create More Space was the right fit to bring my project to reality.
Manuel was knowledgeable, articulate, and confident of the quality he delivers to his customers. I wasted no time and drove to his show room the same day. After visiting with him for over an hour, I realized my search was over and I was finally going to get my coveted Dream Diva Dressing room! Several weeks later, my dream became a reality!
As with any project, unforeseeable issues came up when we least expected them, and what made this experience exceptional is the way Manuel tackled these minor bumps in the road. He resolved every issue expeditiously, with a “can do” attitude, and offered the best solution without compromising the entire project.
I truly have no words to describe my experience and gratitude! I am beyond grateful and happy with the process, communication and results, and I wholeheartedly recommend Create More Space to anyone who is looking for a high-quality product with exceptional personalized customer service!
Furthermore, there is no doubt in my mind that when it is time to build and create more space in my future projects, it will be Manuel and his exception team at Create More Space, who I will hire again without any...
Read moreLife Changing! It took me almost a year to finally pull the trigger on getting my custom closet done and I was a fool to wait so long. The design is spectacular and the customer service is superb. The amount of hanging space, shoe racks, shelving, hampers, deep drawers mixed with standard drawers I could go on and on but bottom line. I have been able to open up so much space in my bedroom now that I no longer need it cluttered with 3 dressers.. it has been seriously a life changer. I cannot thank Manuel and his team enough and highly recommend them to all of my friends! I am so pleased with the quality and service that I will be using them for all my...
Read moreI was surprised at the variety of cabinets they offer and most everything they sell is made in house. Making it easy to get the measurements accurate. Manny explained about the wall beds and cabinet beds. I chose a cabinet bed. The deliverymen were polite and friendly. I'm very pleased with my purchase. Would definitely recommend...
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