This food lion in particular has poor quality fruit and vegetables. Anyone else notice that? I get the best quality fruit they have (because most of it is already rotting or wilted) and then by the time I’m ready to use it it’s gone bad. Sometimes I go in for specific ingredients and can’t get it because all the selection is rotting or wilted. It’s not always like that but I’d say a majority of my grocery runs I’m having to pivot because I’m not gonna buy produce that’s already gone bad. I’ve had to throw away so much produce or eat it quickly. The only reason I still shop there at this point is convenience. I also am not a fan of self checkout. The counter is too small to place your items so you can have room in your cart to put the bags once rung up, and honestly not understanding the point of having to ring up and bag everything yourself. Self checkout should be for if you have to get in and out quickly or have only a few items to ring up. Only pointing this out because at a point they close the registers and it’s solely self checkout. Thats not reasonable for moms, disabled, etc. I normally wouldn’t give a review but I can’t eat a lot of processed food so the produce section is what I rely on the most and it’s terrible. I hope you see this and do better quality checks because in my opinion the produce and meat section is THE most important part of any...
Read moreNormally, it's a very nice place to shop and most of the associates are friendly. I usually go on Thursdays, but last week I went on Fri, Aug 30, 2019. I checked out about 8pm. My cashier, Alexia was not friendly and was more on the side of rude. I can understand being tired and it being a busy day, but instead of engaging with me, she just complained to her coworkers. One professional associate walked by and told the group to smile, but it didn't make a difference. Alexia showed her annoyance in the fact that I wanted my items bagged a certain way, although I put them on the counter as I want them bagged. She did not say thank you, even after I said, "you're welcome"! Bottom line, Alexia did not care!!! I was disappointed that I didn't get a response from her coworkers that had to know that I wasn't happy. Changed my whole outlook about this location! As of May 2022, my last visits have been more pleasant. The cashiers are friendlier and more respectful. Hopefully, things will continue to be this way. For about 2 months, April 2024, they have self checkout at Spring Hope store. I was so happy!!! A lot of the cashiers don't smile or speak. The machine actually says "Thank You"! There are some friendly and helpful associates on the floor. June 3, 2024, Quentin pleasantly helped me with some water! Thank You Food Lion for...
Read moreToday was a good day for shopping it seems like one of their trucks for grocery had come in. The bread section was a little empty no Food Lion brand but a couple. The produce section was about wiped out all fresh berries front displays. The cashier was extremely courteous to me and other customers. I'm a previous worker of Food Lion when Tom Smith was CEO. Really loved how are market was and deli. I was training for store manager and the things then we're more customer friendly even in the huge markets. As I've noticed that there are a lot of workers are gone back to working off the clock to make effective scheduling. There should be meat cutters for fresh meat and that's including bring the ban saw and tenderizer "cuber" back to Freshly cut meats are still being one of the main needs of the customers. Customers are going to Piggly Wiggly to get fresh cut meats. Just a thought Food Lion should consider some of their versions to fresh meats instead of all pre packaged products. I feel that you'll still be able to make a great gross profect along with an effective scheduling. Instead of losing customers to another competitor for fresh cut meats then please consider making...
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