Burger King — Restaurant in Spring Hope

I’m not one to leave reviews. Ever. But I recently moved to Spring Hope. And I’ve been to this Burger King many times. For a while I would order a soft served ice cream cone everyday. You’d think such a simple order would be as I said, simple. But nope! It was different every time. One day they’ll hand me my cone dripping down the sides. Twice it was so sloppy, the ice cream fell into my lap as soon as I pulled away. But worst of all, every other cone I order, is nasty. I assume the ice cream bucket(?) is down to the bottom. I would think, the bottom of the bucket should be tossed out, but instead they serve it. It’s watery and gross. It’s like milk blended with ice. I got to a point, I just stopped ordering the ice cream cone because I never knew what i was gonna get. Being a food person, receiving an ice cream cone that is not up to at least par, would bring my mood down, as I very much looked forward to it. Now that I’m done with my ice cream part of my review. I’d like to mention the real reason I’m leaving a negative review. Spring Hope is a small town, aside from Burger King, I believe bojangles is the only other fast food restaurant in this town. And it’s a real shame that one out of the only two fast food restaurants, is lacking so horribly. Whereas, they could make so much more profit, (being that they are, like I said, one of the only two places for fast food) . So why is it that every time I pull up after 10:15-10:30(they close at 11) , why am I being told they’re closed???? Not only that, I’m being told very rudely. I pull up to the drive thru, and receive no hello, no welcome to Burger King. None of that. The only words I receive in a pissy tone are “we’re closed”. And this may come as a surprise, but it’s not followed by a “sorry” or “I apologize for the inconvenience “ NOTHING. Not a bye, not a laugh in my face for thinking I can use their service during their open business hours. I mean come...

I went through the drive through this morning, I ordered 2 croissants, for $6 & I ordered a ham & egg croissant combo with a large Dr Pepper. My hash browns were cold & Keisha the manager, had a piss pot, poor attitude, as usual, poor customer service, as usual, and poor leader ship as a manager of that store, we spend a lot of money there throughout the week and when she’s working, the service sucks the food sucks she rolls her eyes at you. She’s mumbling to others and then turns and looks at you, so if she’s got anything to say to me, she can say it to my face because I’m not the one she doesn’t want to go there with me, but because I didn’t want to cause a scene I got the food she gave me which was also cold and I left ,I live right down the road and I take care of my elderly grandfather and he loves Burger King but as long as she’s working there, I refuse to go there anymore , like I said ,(POOR CUSTOMER SERVICE )you really need to get a new manager ,because she talks to anybody ,like they’re nobody, and to be in that business, you have to have good leader ship and good management skills and great customer service ,& in my opinion , SHE HAS NONE OF THAT...

Literally worse Burger King experience I've ever had. I would rather get stabbed and bleed out in any McDonald's parking lot than ever return here.

Absolutely terrible. Lettuce was gooey and nearly black. Onion slices were literally from the first layer below the onion skin.

Abrasively rude staff. Impossibly long wait times; even in an empty dining area. But actually, the dining area is never really empty due to the constant swarm of flies.

No surface in this restaurant didn't have some amount of garbage or old food debris on it.

And, to make the experience complete there was an extremely loud and high pitched beeping for several seconds (at least 10 seconds) ever 1-2 minutes.

That's only a couple of complaints. I'd write more but I still feel physically ill just...