Euphoria Lounge — Local services in Spring

This had become one of my favorite lounges up until last Friday..the manager always greeted us more so my husband, and what was what we thought was a decent guy. Well last Friday, and I am being very specific because i want this to be to used as a teaching moment for any business owner.. My husband greeted the manager as he always did.. and he couldn't get the bartenders attention after he had motioned to her like almost 5 times..well he accidentally asked the manager if he could get another shot and a beer, the manager responded, Im not a bartender brother, my husband then corrected himself and stated i know who you are, I was just asking if you could get her attention for me.. There was nothing but awkward silence after that, as the manager continued to stand there in the bar and said nothing, this went on for about 15 min of him standing there not offering to fix the situation at all.. instead he asked my husband was he okay.. he responded that he was..Not that they care, but we will not be returning here..The manager could have turned this around completely.. You should never become too big headed to meet the customers needs, especially a frequent, or new customer, it doesn't really matter.. -The manager could have said let me grab one of the bartenders for you..i don’t know nothing about this area and played it off.. -The manager could have simply served him, or assisted the bartender seeing that she was swapped. ie. (Teamwork) I was very disappointed on how the manager conducted himself seeing that he was standing behind the bar for almost 45 min or so.. Please take this as a lesson learned, You SHOULD NEVER BECOME TOO BIGHEADED to take care of your CUSTOMER!!! I am sure you can understand why you lost our business and I am sure there will be...

I used to love Euphoria until I went one night for my birthday on karaoke night. Everything was fun and a vibe until we realized it had been over 1 hour since we ordered food and it never arrived. We asked our server what was happening and she would continuely say that the food would be coming shortly. Mind you with it being my birthday we bought a section and paid $250 which came with a bottle and hookah. We had never paid for a section before this time. We were pretty much done with the bottle so you know how drinking without eating goes... 2 hours later, no exageration still no food. We finally got ahold of the owner whom was singing karaoke at the time and asked what was happening. He then began to explain that their fryers were down, we ordered all fried foods. Me and my family are very undertsanding but in this moment we felt played. If something that is as drastic as this is happening in your kitchen, a simple " hello guys, I would like to inform you that our fryers are down. We are working to the best of our ability to get this fixed." Instead we didn't get this news until we went to the owner ourselves. This incident was so disappointing due to how highly we spoke of Euphoria. We have spent so much money at this place along with passing our word around for others to visit. Being that it was my birthday the night was ruined because I felt that my money did go to waste for the section and everyone started getting sick from not having any food with our drinks. I would like to visit again in the future with the hopes of better communication...

My 2nd time visiting. I like the location. Parking gets full fast, fyi, but it is free. Free admission, love that. However, they make up for that with the drink prices. $15 for Don when i normally pay $10. I almost would rather pay a $10 admission fee. I am somone who normally purchases at least 5 drinks in a setting so it costs more to party here, FOR ME. One of the female bartenders left me waiting to order a drink for a good 10 minutes. Mind you, I arrived around 1a so there was only a couple of people who were purchasing drinks. Eventually, I had to get the other bartender's attention who was working the other side of the bar and she took care of me. I appreciated that. The food is good. I'm on the fence with the dj. I feel like he doesn't read the room. My suggestion would be start slow, turn it up, but then don't wine it down until about 1:30p. We're still lit and he's playing 90s rnb which is cool, but that's the walk out music. I feel like we be in Louisana too long .. like I'm from there, but I don't wanna hear an hour bounce set. I would love to hear more Houston artist being played here. Honestly, that's what keeps me from not coming consistently. Everything can be cool, but if the vibes are off it dims the night. Now, I can't lie and say the regulars don't look like they aren't having a good time bc they definitely are .. it's just not my vibe. Or I don't be drunk enough. lol Overall, I would...