Ace of Vapes, LLC — Local services in Springettsbury Township

Scammers!! sold me a product 2 times within 2 months and both broke the first one leaked all down into the device and stopped hitting and at that time I just bought another one and then the 2nd one broke a month later I plugged it in and just started popping up codes and tweaking out be aware!!! And the guys within the store were not willing to work with me as he said it fell but it is it my pocket most of the day and even if it did it should within stand at least one drop and said that manufacture won’t take it back and claimed that juice is the whole way down in the device which he then knows that they have a leaking problem if he knew were to look very disappointing because it’s the vape shop I always went too sad they lost a returning customer over a $30 and couldn’t even work with me there quick to sell you something until you actually...

If I could leave zero stars , i would. Absolute scammers. I bought two brand new products from their store, fresh out of the box, one of them wouldn’t work properly. I brought it to their attention and all they wanted to do was tell me how I damaged it, or go back and forth in a debate. They wouldn’t swap it out for another, or give me a refund. Just overall bad business. They definitely need some help in management or their owners need to do a better job coaching their management. Terrible...

My five stars is for the customer service only right now, customer service is amazing guys that work at this location are always friendly always sweet. I’ve been going to this location up until recently for a couple years now. Every time I go in they know exactly what I want and exactly where it’s located in the store so I am in and out super fast....