J&P Automotive — Local services in Springfield Township

I took my Toyota to J&P for a few years. While the owner seems to be a nice person, I had issues with their service. During an oil change they stripped the threads for the oil pan plug and then claimed they didn't do it. They had been the only shop to change the oil for over a year, so I know stripped it. They installed a rubber plug that worked, but always had me worried that it would give way. I also had them do a tune up. When I went to pick the car up it sputtered and stalled down the street. I got the car restarted and returned to the shop. The kept the car for several days and when I picked it up it still didn't run correctly. They never corrected the problem and the car ran rough for the next year that I owned it. Whatever they did also dropped the car mileage from 18 mpg to about 12 mpg. I'd highly recommend going...

I have tried to get services done here twice. The first was for an inspection and I was told to come back in an hour because the person who does them wasn’t there yet. I returned again today around 11:05 am for an oil change and was told to come back after an hour because the person who does oil change isn’t there yet. I returned about 1 1/2 later and they were closed. I understand you close at 12, why tell me to return in an hour, just tell me you aren’t doing oil...

I have been taking my family cars to Pat for a few years, and I can’t say enough about the service and expertise of his whole crew. He has helped us out with both our Honda and Volkswagen and it’s not hyperbolic that he truly cares about...