CVS — Local services in Springfield

I was coming home late from a crazy busy day at work and as I was driving home from picking up my kids from the sitter (12 midnight), I realize I had only 1 bottle of water and No formula for my infant. I'm terrified of leaving my children in the car unattended unless my 8 y/o (he's in Louisiana visiting) or husband (on a California business trip) is with them, so I started scrambling on how I was going to get formula for my infant for the night. This CVS was the closest 24 hour store to me. When I pulled in, I thought that there was no way I would leave my children for more than a minute with this location being oddly busy at 12:30AM. Too many people, too many chances that something horrible may happen. I took a chance and called this CVS to explain to them my situation and concern and asked for a huge favor in gathering two items for me (water and formula) so that I may run in to pay and run out. To my surprise, they accommodated!!! I am seriously forever grateful for the favor they were able to pull and even opened a register just for me to make a quick transaction. After the crazy day I had today, they made this mom so very happy. I can't thank them enough. They even remembered me! (There was a fire in their outside trash can and my husband and I caught it and notified them). I know baby Valin...

600 State St CVS has lost it's marbles. Don't waste your time going to 600 State St CVS if you have more than one item to buy. They refuse to hire armed security and instead you now need a personal shopper each time you go in the store. Not even joking, the ONE cashier has to leave their post to go around the store with a customer to unlock each individual item one by one, isle by isle. Unless it's just a Hallmark card I'm buying, I go anywhere else, management has made the descion to make shopping their too much of a hassle. It is especially bad for folks with anxiety and agoraphobia. Stop being cheap 🥴

I have A LOT to say about their pharmacies new voicemail tactic as well, in combination with the poorly developed phone APP that is in a constant state of broken, CVS wants people to jump through hoops of fire to get their scripts filled or speak with an actual human being, as well as grab a roll of toliet paper, a bottle of tums, laundry detergent, some paper plates, and a 20 ounce water. (ThaT took 25 mins to shop between key fiddling and door opening betwee. 4 or 5 different isles. Also the only person working so there was a line of people waiting on their...

New review about the actual store front instead of the pharmacy. Corporate needs to buy this store a new money order machine because this places money order machine is down almost as often as McDonald's ice cream machine is broken or getting cleaned. 😅

Also, either the security guard or cashier has to be your personal shopper here. I understand it's because people were robbing this store blind (legit watched it happening one day, it was bad) but it's made coming to this CVS for anything other than scripts or a Hallmark card a task. I wouldn't reccomend getting a lot when visiting this cvs. They're better off hiring someone to be a bouncer that locks and unlocks the door for customers when they enter and leave.

Front store clerks have always been fabulous as well as the...