National TV Sales & Rental — Local services in Springfield

Do not do business with this company. They prey on people who cannot pay for an item in full all at once. They are a predatory business and charge exuberant amounts of interest and don’t stand behind their products. I spent over $1500 on a double oven and was told by the manager that if I was still paying they would fix it, however since I didn’t purchase the extended warranty that I was out of luck as the manufacturer warranty was no longer in effect. He then stated they don’t offer an extended warranty, but a vip experience that I declined. I stated I was never offered the vip experience and he stated that it was one of the most pushed items, and he wasn’t there for the conversation if it was or wasn’t offered so implied that I was a liar. He also stated he exhausted every effort up to and including asking the person directly under the owner if they wanted to fix this to make it right and have me continue to be a customer and he was told no at every juncture. Obviously having a perfect payment history and purchasing multiple items, and never being offered a vip experience means nothing. He kept saying I could come purchase something new and see the type of manager that he is, but that doesn’t change the fact that I have a double oven that I paid way too much money for that doesn’t work. I am reporting this business to the BBB, attorney general of Missouri, and will be giving a review on all forms of social media and anyone that will stand still long enough to listen. Simply apologizing and offering to sell me the vip experience to fix my double oven would have retained me as a customer. They don’t...

Horrible i would give no stars customer service is ridiculous. Guy plainley stated he did not want the delivery because he had to leave at six o clock sharp his manager said we can make make this happen. So im like yes!! We got all paper work done i even paid!!!! And this guy comes back put says my referances do not qualify i said how and its because i have no biological family that i could use as ref i was abandoned as a child that is not my fault!!!!!! And i put good people on it my bestfriend but only two months she is also my daycare but i pay her weekly never missed! Put my first manager from work as well said he called him but i talked to him he tells me this guy never even called!!!! How is this right????? Yes. Was very unhappy and somewhat rude to the guy that pretty much sabotaged something because he did not want to do his job i am a single mother of my two year old my freezer went out i dont recieve food stamps for over $200 that i lost i work two jobs have my own place vechical ect i feel discriminated agaist not to mention the lady told me i could not put my finger/hand over my daughters mouth to have her stop screaming she is my kid no right to tell me any thing i was not hurting her so there for mind ur d* own its hard being just me!!!!! that place is horrible i need a higher up managment to...

I went in and had some stuff delivered finally I've got a Christmas with all three of my children, to get my furniture to my house at the time I could only pay $30.00 I had a sofa , love seat, TV, entertainment center, washer & dryer at $101.00 wasn't bad being a server however, I got into a situation having to pay for my son to come to Springfield to visit for me that was a blessing because losing a kid to the streets parents have to pray to get a call and prayerfully not the bad one Sunday Christmas day much was needed so back and forth to the store cause me to spend 200.00 over the weekend and I figured well I suppose I will make it up in tips unfortunately I didn't neither did I hide If they would have called I would have answered and told the truth I needed time , well they came to my house Ties morning and demanded I give the stuff back I begged for time 4 hours , a day The guy said no I have man power here now I wept deeply because I couldn't understand why not that wasn't a rule they never said that they would repo my stuff and be heartless at the same time When the would have made so much more my intent was righteous I will never ever rent from...