Ashley Outlet — Local services in St. Albans

Found what I was looking for but had a hard time explaining to me their prices and what was included didn't tell me until after purchase that I had to put moshr of the bedroom furniture together myself. Then didn't listen when I told them what all I wanted had to go back and buy the rest of my bed the. Made 3 more trips to get everything ordered they sent me to warehouse for them to tell me they only had half my stuff there and other half was at the store I just bought it from. So I go back lic that stuff up come home put stuff together and no mattress pad I paid 80 bucks for and no headboard for my platform bed says its sold separately which I said I wanted the hole set. Then dresser was on backorder they were really friendly. And I really believe that the second sales person who helped me the most should have gotten credit for all the messups she fixed for me but the manager said the other was my sales lady and she got credit so im willing to give this place one more shot but I'm gonna choose my sales person or I walk out im not gonna be stuck with the same person because they happen to say hi first but less helpful than the rest of the staff. And I had to call them to find out my dresser was in they didn't call me...

I came to the conclusion that I hated my old couch. I hated it so much. I hated it at such a high level, I banned it to never reenter the house. I womanhandled the old, abused couch onto the front porch at 7AM by myself. I hated it! My living room is now bare. I needed somewhere to sit, work, nap and snuggle with all the babies. I was referred to Morgan by a rather handsome gentleman.

Morgan was very patient as I went from piece to piece. From the comfy oversized chair, to the sofas and sectionals and back to the oversized chair again and again. He had an answer for every question I posed. He knew his products well and didn’t pressure me into buying for the sake of buying.

In the end, I made a well-informed decision on a SUPER comfy sectional and got a great deal!! The process was as seamless as I allowed, thanks to Morgan. I will miss that soft, comfy oversized chair!

I took the handsome gentleman out to dinner as a thank you for the referral. Morgan can...

Morgan was a fantastic sales rep. He greeted us, let us browse and answered every question we had about the pieces we were interested in. He answered additional questions we had later and was great assisting with the sale. He also helped out when I was trying to get a large piece upstairs and actually went to the sales floor to pull the backs off of a similar piece to see if that would lighten the load and help get the piece around a stair corner. We haven't hd the furniture long enough to leave a valid review but it is comfortable and looks great so far. If it holds up as well as our sales experience went well be in great shape for...