SunShine Daycare Center — Local services in St. Ann

I don’t want to give them a zero because that would be spiteful. Now in the beginning it seemed as though they had structure which they did but recently they seem out of ratio and they always have the TV on. I got calls everyday for my child’s bad behavior. The claims: he won’t go to sleep during nap. She is hitting teachers. Hitting others kids. Wait for thought…. I go up there to pick up my child and I ask the teacher what’s going on and she says “idk why he is leaving my only issue is his lack of sharing”. So obviously I call the director and she claims all these incidents happened during nap time and she don’t want to lose workers. So you telling me he act up during nap time and he gotta go. Also I got a call to pick him up immediately and they say on the phone ”he’s fine now but he was acting up”. Help me understand why I’m leaving my job. Do they know what a 3 year old is and how 3 year old function ?? The claim he was being aggressive and for them aggressive means pulling toys from kids. WHY AM I GETTING CALLED AT WORK FOR THIS FOOLISHNESS. Then I finally go there to pick him and they say he suspended for 5 days it’s against policy to hit teachers. I’m not saying my 3 year old should be beating teacher but I used to work at a day care my child is about a foot tall. Let’s not act like he hurt them. But suspended for 5 days what’s is that supposed to do? Mind you they suspended him and had me come to the school 3 days in a row just so I could have not one incident report. No incident for him hitting these supposed children or teachers. So you professional when it’s convenient. How you suspend a 3 year old for 5 days. This lil boy don’t even know what 5 days is. When I called and asked what’s the point she said take him to the doctor. GO TO THE DOCTOR. I can see if he was throwing a tantrum for like an hour but no why would you say this. But what should I expect from a daycare that has the kids watching tv all day. Again I was called 3 day in a row so I can during the day time, evening time and morning time to pick him up and all those times the tv was on. How well behaved do you expect a 3 year old to be if you have them watching tv all day.when it was structure it was not a problem. I’m not going to sit here and lie and say they are unprofessional as far as customer service go but I will recommend them to use these things called incident reports. So instead of saying general language like aggressive I can just read the report myself and I can find a way to better help my child even though I still will say he was being a basic 3 year old and the teacher they hired is not the best. No shade to the teacher she seem sweet just has no authority in the classroom. But do you need authority if the kids just watching tv. Tusk tisk tisk

Fairly diverse and spanish speaking is a plus

Update: while I said they were nice ladies all I am going to say is after I wrote this review someone hotlines at child services about my child an hour after the review😑. Now who y’all think did that’s it was not cool and they almost ruined a child’s life off a a review. Very hurtful and...

If i could give zero stars i would let’s just say if you want your children around people who care they are not it. So we got some confusion going on with the payments i was contacted Saturday 9/16/23 then I get a call so they can explain how i owe 320 when i just paid them saying my daughter was there for 5 weeks but only there for 4 trying to basically make me pay the 18th early i guess. So i ended up talking to the owner of the whole building and y’all she said and i quote “ Don’t bring your child to my building Monday I’m terminating services because I don’t care what goes on in that building because i don’t work there.” Right ….. which is messed up seeing your over a daycare so i called and called and called because she was yelling at me LITERALLY and hanging up in my face while I’m trying to explain how i think they were double charging me mistakenly but nope boom hang up in my face. Then few moments down the way talked to the owner again we said we were both sorry of coarse i thought everything was okay because again she started snapping on me first so if she calm I’m calm you know I’m giving energy at this point. So later this evening the husband called basically explaining the same stuff and pretty much saying is wife is right and I’m wrong. Yet I’m trying to explain to him she started yelling at me first and yes I’m going to defend myself. Then basically says even if someone is being rude there is still a way to be professional yet I was until she hung up in my face and told me my baby was terminated for no reason at that point basically. His wife was yelling at me and over talking EVERYTHING I SAID y’all everything she didn’t let me get a letter in i promise. So now I’m leaving this review because they terminated my daughter because his wife yelled at me because y’all stealing money and i caught on lbs so be careful with this daycare y’all and i will be going to all platforms maybe even the news because i don’t believe they need to be in business. And let’s add it’s only about the money with them because that’s what they kept bring up like what ? Bad for business WORST DAYCARE IN THE...

I wanted to share some concerns regarding how incidents are managed at Sunshine Daycare. This isn't intended to disrespect the facility or staff, but as a fellow parent, I feel it's important to highlight a few things for those considering this daycare. I highly recommend that children attending have a strong vocabulary to explain situations or advocate for themselves. Additionally, this daycare might not be the best fit for children who are still in the 2-3 year-old stage or those who may have any behavioral challenges.

From my experience, the facility seems to struggle with helping children understand their emotions or giving them the time they need to grow and learn. While I’m not excusing my child’s behavior—whether it be hitting, biting, or other forms of aggression—I believe that a facility like this should provide more detailed reports about incidents. Rather than just stating that a child was aggressive, it would be helpful to know what led up to the behavior. When I pick up my child and am told they misbehaved, it’s unsettling to receive minimal information. As a parent, this leaves me questioning whether the children are being properly supervised.

I also want to acknowledge the positive aspects of this daycare. My child learned a lot during her time here, and the resources provided were beneficial when used properly. It truly breaks my heart to have to remove her over something that I believe could be easily addressed. I sincerely hope the feedback I’ve shared will help bring about positive changes...