Acapulco Restaurant — Restaurant in St. Ann

My son and I had played pool and paid for Food around 5pm. We love to play and we’re having a mom and son date. After 2 hours of us playing while the owner was there and spoke to us both while playing pool, 4 new customers came in and we gave them the table. My son and I were having fun talking with them they even bought him a soda.

We were having a great time together!!! They played 2 games and then asked my son to play teams with 3 of them. I said sure and my son excitedly said yes also!!! Then the owner, drunk per her usual(at 7:37pm) starts yelling that kids can play at the tables unless they are 15.

I’ve brought my son up before when the owner was there and that time my son's friend was with us and he just 11. Other customers kids and grandkids play on their tables. The owners granddaughter plays on the tables and she is not anywhere near 15. Yet because Mari was drunk she behaved inappropriately again in the restaurant. The granddaughter and my son are the same age and have played together on the tables. This place is suppose to be a family environment…

My son was crying and mari was still yelling as we were taking my stick apart and gathering our things. She literally would not stop yelling even as we were walking out the door. And yes we were paid up of course. The worst is my roommate has disabilities and worked there for a month. The way she was treat was disgusting. The owner, mari was demeaning to her and also would have her come in(they know she isn’t able to drive) keep her for 30 mins and send her home. More than once the owner would say she forgot she had my roommate coming in or just say we don’t need you after she would show up for work. The owner NEVER once called my roommate to say she didn’t need her to come in, It was disgusting.

I highly recommend NOT spending any money there. They also allow the owner sister who is a cook there to let her dog in the kitchen. It even eats and drinks in the kitchen. It’s disgusting. And she lets the dog frequent the restaurant also. This animal is not a service animal. It is a pet. My roommate is allergic to dogs and cats, but that didn’t stop the Owner sister from allowing her dog inside the restaurant. Numerous times rap music would be turned down until Spanish music was played then the volume would go right back up. If the owner is drunk, feel free to test it out and see if it gets turned down, bc it will. Chimis, El Jarocho Tienda and Taqueria, Taco Cantina, Sabroso Cocina Mexicana La Tejana and El Maguey are great choices in the area!

Oh, and definitely take a look at the responses from Acopulco on my review to their fb...

I went in and immediately felt like maybe I should leave because there was live music being played way too loud for the space. It was what I’d expect at a concert rather than a restaurant. I decided to stay and eat at the bar. I ordered the daily special 2 tacos with rice & beans plus a tostada. I asked for chicken as the protein. The waitress asked if I wanted shredded chicken or grilled so I opted for grilled. I ate it and when I received the bill I noticed 2 $3 charges and a $.75¢ charge. I asked what those charges were for and the waitress (different waitress than the one who took my order) didn’t know either. She left then returned and told me it’s because I chose grilled chicken. I explained that wasn’t made clear when I ordered to which she responded the other waitress probably didn’t know either. So now I’m supposed to accept that no one was aware of the upcharge but somehow it made it on the bill w/o anyone notifying me and I’m just supposed to pay it. Besides the lack of communication about the price difference my issue is the inconsistency of the upcharge. My tostada had twice as much grilled chicken as either taco (street tacos) but it only cost $.75¢ on the tostada but it cost $3; basically the price of their street taco. I feel like an upcharge that’s as much as the actual menu item is excessive. I will...

Ordered DoorDash from this spot and immediately regretted it. Both my boyfriend and I ended up violently sick the next day — I’m talking stomach cramps, nonstop bathroom breaks, the whole nightmare. And listen, I’ve eaten at some sketchy hole-in-the-wall joints in my day — gas station tacos, roadside carnitas — and I’ve never gotten sick. My stomach is built for war. But whatever was in those wings? That was chemical warfare. We couldn’t even finish them. Something tasted so off, and our bodies clearly agreed. Never again.

Update: The owner’s response pretty much tells you everything you need to know about this place. Instead of showing any professionalism or concern, they responded with “sounds sus to me” — basically calling a sick customer a liar.

I wasn’t exaggerating when I said we were violently ill after eating their food, and judging by how defensive and childish their reply is, it’s not hard to guess how little they care about customer health.

Having a good health inspection doesn’t mean every meal is safe — it means you passed a test on a different day. Food can still be mishandled, ingredients can spoil, mistakes happen. Mature businesses take feedback seriously.

I’ll spend my money somewhere that knows how to act...