This specific store is not the best place to frequent. There were pretty low stocked however, sometimes that’s to be expected and understandable. The “manager” today was extremely rude. I walked in with my son and was not greeted which isn’t always a big deal, but even after I spoke, we were ignored. He did hear me, because I looked him in his eyes when I spoke. Once the lady that that was at the register was assisted, I was not offered any assistance, I’m independent with product selection however, that customer service is normal, so he was intentional in his demeanor. I made a selection of protein and placed it on the counter and he, in a very low and rude tone said, “what’s the phone number?” I’m not sensitive to these nuances however, it was very obvious that he was annoyed and almost angry about me and my son’s presence. I asked if he was the manager, and he confirmed. I picked up my son and left. We all have bad days and tend to be tired, but when you’re in customer service, it took more energy to act the way he did than to just be...
Read moreDuring one visit here I was stopped abruptly at the door by a Sales Person who implied that I had to wear a mask before entering the store (likely a sales tactic to get me to buy one of the masks they have on display at front counter). Luckily, I had a mask in my car. Upon my most recent visit I was serviced by the same Sales Person-- who himself was not wearing a mask! I was very annoyed by the inconsistency. That, plus, I know what I want when I come there...don't try to sell me...
Read moreVery well stocked, and super helpful associates. They will go out of their way to even find individual ingredients in the supplements you're looking for, even without purchasing them. Stefanie is hands down the best worker there, all smiles and knowledge without any of that Sass most OTHER outlets ate known for. Will definitely be...
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