Beware! Cheats and Scammers!! Went in for a repair on my necklace! The spring ring was broken. The man told me it would be $30 to fix it. He took my necklace to the back came out 5 min later. He said he is only going to charge me $25. Later after putting my pendant on the chain, I realized this wasnât my chain I gave him to fix! It was a replica of mine , but lighter and thinner! Went back to confront him and the man became very defensive, while the other gentleman was likely aware this happens, cause he was trying to get to the bottom of it! However the man who worked on my chain wouldnât allow him to! Horrible People! I was trying to support them during these unprecedented times , and I got scammed! Shame!...
   Read moreWhen I purchase gold I look for two things, who the owners are and how they treat their customers. It doesnât matter if the quality and price is good it matters how you treat clients because it will keep them coming back. I purchased a cross for my niece is baptism and they were so helpful, patient and honest. I didn't feel rushed which I LOVED and received a lot of information on each piece I looked at. This family owned business is the real deal and their selection of 21k gold is abundant. This is now my go to gold jeweler for any future events, gifting and...
   Read moreThe lady that owns and works there is just horrible. The fact that she responded to one of he customers review very rudely is just insane. As an owner and someone who works with with customers you definitely need to be better and more understanding and not rude. Your writing also shows that you donât have much of education spelling is horrible wording is horrible. Either hire someone to do reviews for you or just donât do it !! Focus more on having a better customer service !! Itâs horrible how you respond to your customers. Better service bureau should be...
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