Paradise Nails & Spa — Local services in Stratford

This is a lovely little nail spa. Usually, I am very leery when it comes to nail spas and the cleanliness of the equipment and facility (being a nurse). Paradise Nails is very adherant to their sanitization and sterilization process. I observe as they clean the pedicure baths between clients; they literally remove the jet covers and clean inside them (as this is where most bacteria lingers). They have a multi-step sanitziatin process for their pedicure tubs, and do a very good job at it! They are also extremely organized when it comes to using only sterilized or new equipment for each manicure and pedicure, and have never once confused trays or reused disposable equipment between clients (as I have seen happen at other nail salons). They clean each nail polish applicator between clients as well. Their facility is clean, modern, extremely organized, and bright! Most of all they are friendly, accommodating, and do a...

I was in recently with my two young daughters for pedicures. I have come to your salon often- because in the past it had been clean, friendly, and not crowded. Yesterday, however, the service was rushed and rude and the tools were reused and dirty. The chair I sat in had visible grime and the tools had been reused from customer to customer. The pumice stone was brown and obviously used on several customers. I brought my daughters as a special treat, and the people doing our nails never even said hello. They were in an incredible rush and I believe it is because of the way they are treated. I’ve observed on more than one visit how both the man and woman at the front desk treat the women working. They are not spoken to like respected employees. I don’t usually write complaints but upon reflecting on our time at the salon yesterday, I felt like I needed to share my experience. Needless to say, we will not...

Went to get my gel color manicure done on Sunday by Tuesday I was back to get it fixed cuz it was cheeping already. When she fixed my four nails first she put the wrong not matching color . And then seemed upset when I told her this was not the color and that she had to do it again . and then she did a horrible job fixing it with hair from my sweater left under the color . Thanks for a hairy design! Horrible, don't waist your time and money! Will...