pretty bad experience one of the cashier ladies had a melt down. It was about 7:30pm. The cashier calls over the intercom for all the customers to come and check out. The store closes at 8:00pm which is posted on a sign right outside the stores front door and anywhere you check online. So I go up to wait in line to check out, there are 6 people in line in front of me, cashier lady proceeds to stop the people right in front of me whom was a mother and her children ( i was last in the line) and with completely unprovoked anger screams at the mother and me that we canโt buy our things, no more transactions, stores closed. I was just kinda shocked, like what happened? By this point it was like 7:45pm so it was still open business hours and i was just waiting in line to check out. its just kinda crazy that someone would treat 2 complete strangers with such disrespect, and aggression, completely unprovoked. i really calmly tried to ask her "can i please buy my stuff, i was waiting in line" but i couldn't even get that sentence out of my mouth becuase she just cut me off and got louder and louder, there was no use in trying to talk to her becuase she was just completely irate. Its completely unfair that she treated me like that and just outright refused service during open business hours for no reason, she was taking some unrelated anger out on me for sure and that's just not right. Whatever i guess, saw one of her co-working laughing under there breath which says a lot, probably not her first freak out, i just needed some second hand shirts for work, guess ill get...
ย ย ย Read moreI am so confused. Went in with my daughter to pick up some clothes for her and baby clothing. Picked out a bunch of stuff, and was watched by this weird man who worked there as if I was doing something weird. We got up to the counter and they made us go bag the stuff first. I was confused, tried to ask questions about what I was supposed to do, exactly for separating the items, when the shift manager came over and copped an attitude. I told her I needed customer service, not to be told what to do. Get up to the counter, she says the young man who told me to bag stuff wasn't going to help me. I was trying to turn my cart around, and asked why. She said he wasn't fixing to deal with anyone who has attitude, so I said okay well I'm going to go then. She talked mess my whole way out the door. Thankfully for her, my daughter was with me and I know being pregnant and hangry, I wasn't prepared to be nice, so I left I won't be back to Goodwill of any kind. Between the way I was treated at the outlet, the raised prices in the other stores, and the ridiculous amount they pay their CEO, I'm simply done with goodwill. If you're going to call someone a manager for any length of time, please ensure they know how to deal with human...
ย ย ย Read moreYou don't go here for a smooth shopping experience. You go here if you're a hardcore bargain hunter. With persistence you can score cool stuff super cheap. I've shopped GW Outlets in 7 states. This one has some of the least aggressive shoppers. Staff is more pleasant than a lot of outlets. It has very cool T-shirts sometimes. Good pants and shorts. Lots of bedding and occasional tents. Hard goods are sometimes plentiful, other times scarce. Shoes are hit or miss. But I once scored a brand new pair of $400 Swiss shoes...
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