The Valley Smoke Shop (Tallmadge) — Local services in Tallmadge

I stopped by this smoke shop on a whim and ended up having one of the best customer service experiences I’ve had in a long time. The girl working there was not only super knowledgeable about all the products, but she was also incredibly friendly, patient, and easy to talk to. She helped me find exactly what I needed without any pressure and even recommended a few things I hadn’t tried before—which ended up being perfect. You can tell she genuinely cares about making sure customers leave happy. Will definitely be coming back...

The staff was extremely friendly and helpful here. Prices were reasonable and there was a large selection to choose from! There is plenty of parking too. Pay close attention to the signage out front. Some of the plazas in this area run sideways towards the back of the buildings instead of the typical parallel to the road design. It can be easy to pass up some of these plazas due to this. Look for a large green sign with large yellow letters saying (Rocco Plaza) It will also have multiple businesses...

Quality products. Some staff are friendly. None of them know anything about what they sell, the girl today was extremely..... not friendly. The prices are high. They have a reward system but it sucks, $3 cash back after a hundred spent. If you need something they probably have it, and while higher prices most isn't too bad (couple dollars usually but I just was told a 60% higher price for something I bought elsewhere yesterday). Overall 6.5/10. I'll be back but at this point it won't be...