First of all be warned. If you do not make a reservation Thursday you will not be allowed in. Only trivia buffs. This restaurant used to be called Delanies and was sold because the service was bad. New owners same issues. We tried again on a Wednesday night October 18th and even made a reservation for 7 people. We had all arrived by 6.25. We were sat in the back room and no one came for 5 minutes. They then asked if we were part of a Bible study and we were not, so they moved us. Ten minutes in the waitress got us water. At around 6.45 the order was taken ( by I found out later the Manager)..Tik Tok....Tik To..., People that came in a after us were served.... Ti Tok...At 7.20 P.m. thirty five minutes later I inquired on our order...She disappeared and we heard nothing. At 7.35 One hour and ten minutes after we were seated they bought the food out. I complained that the service was bad and an hour for food ( Burgers and wings and onion rings was way too long) The Manager/ Slash waitress apologized. All the food came out except my order??? Tik Tok....Another 5 minutes mine came out 7.40 p.m. For a dozen wings and onion rings. I sent it back and told the Manager/ Waitress the service was terrible. ( HTis was my choice) My wife and her friends ate their food. Tik Tok..We had to flag her down to get the cheque. I was under the impression she would say I am so sorry dinner is on us, or something to that effect... Nope gave su the checks. I even told the manager/ Waitress the Audacity to charge me for just my wifes food was Incredulous. One hour and five minutes upon entering to eat?? ( She did offer a 15% discount)
Delanies was here and we gave up on them for poor service. This exceeds Delanies. From the time of being sat incorrectly at 6.20 p.m. to the time we ate at 7.35 p.m. One hour 15 minutes!
I will not ever go again, I will not only not recommend them but i will dissuade business from them.
I gave the food 2 stars because once it came they said it was OK and Luke warm not hot. Complaining would of done no good at all...Tik Tok...How long would it of been if we had sent it back?
Also Beware: They have a cash price and a credit price. You pay more to use a credit card. I guess they have to make every penny they can due to compensating for the service.
I hope the service to the Bible study group went better!
DO NOT GO TO THIS ESTABLISHMENT ...
Read moreFirst time here. Visited on a Saturday around 1ish. Only 3 other tables in the place. Waited at hostess stand for almost 6 minutes. We almost left. I told my husband that we were giving it one more minute before leaving, she came out within that minute. Waitress was in the kitchen having a great time with the cooks (you can hear it all). I was so close to knocking on the kitchen door just to be sat. Service was really slow given the lack of tables. Food took forever. When the appetizer came out it wasn't even that hot which was a bummer. She brought out app and another tables food at the same time leading me to believe she only wanted to make one trip and our mozz sticks just sat under the heat lamp. We considered leaving, that's how long it took. The only saving grace was the taste of the food (not price, it was really pricey for bar food), but the taste of the food was excellent. We will most likely return at least one more time to make sure we give it a fair shot though. Might of just been a bad day for...
Read moreWe stopped for lunch on a Wednesday. This place was recommended to us by a local we met earlier in the day. It looks like a sports bar. There is Tallmadge sports memorabilia on the walls. They have a nice bar area. It wasn't crowded. We were escorted to the seating area around the corner where there are booths. They have about a dozen craft beers on tap. They have a lunch menu. I had the turkey club and my wife ordered a ham and cheddar on a croissant. You can get chips, fries, or baked beans. My wife opted for the beans while I had a side salad. My sandwich was more like a BLT with turkey and they did put on a lot of meat. My wife's ham had plenty of meat as well. The food was served in about 15 minutes. I thought my sandwich was pretty good, bacon just a touch overdone. Food was basic but tasty. Our server was great, very friendly and attentive. I would try them again if...
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