Payless Furniture — Local services in Tampa

This store has very bad customer service. Picked up four twins size beds and a queen my husband paid for the beds when it was time to load up the guy tells him that they only had three twins and that the other store on nesbraska didnt have any . So he told him that they was getting a load in on tuesday and when they do get in THEY would drop it off. Tuesday came my husband called them to see when our bed that we HAD ALREADY PAID FOR was going to get here. They had the nerve to tell us that the bed was in BUT WE HAD TO COME GET IT BECAUSE FOR A TWIN SIZE BED THEY WAS NOT ABOUT TO DO A DELIVERY FOR THAT IF WE WANTED TO WE COULD CALL ANYONE WE KNEW TO COME TAKE US TO PICK UP THE BED, OR WE IF THEY HAD TO DELIVER IT IT WOULD TAKE ABOUT A WEEK OR TWO... It would have been okay if we would have kept the U-haul that we had but we turned it back in on monday thinking that they would deliever our bed. So i called them back because i felt like that was wrong for thwm to sale something and not make sure that had it in stock me amd the employee on the phone going back and forth about them delivering my bed. Then the guy had the nerve to tell me to shut up and listen i couldn't do nothing but laugh... I would never go back...

I had a great experience at Payless Furniture on Hillsborough thanks to Anthony. He was friendly, professional, and incredibly personable—with a great personality that made the whole process enjoyable. He took the time to explain the features of different couches, which really helped us make the best decision. We ended up choosing a washable sectional with a versatile chaise that can be placed anywhere along the couch—exactly what we needed. He and his coworker made the entire process smooth and stress-free. I’m more than satisfied with my purchase and highly recommend Anthony and this location to anyone looking for quality furniture at an...

Best prices and customer service around.quality thats also affordable our kitchen living room and bedrooms all are furnished by payless. Every mattress we have bought has been brand new and sealed in plastic making it impossible for the transfer of bed bugs.PLUS on the bottom of ALL of my reciepts it says absolutely NO REFUNDS OR EXCHANGES. Bottom line none of the guys at either of payless furnitures locations have ever steered me wrong its always a pleasure doing bussiness with them dont waste your money...