Days Inn & Suites by Wyndham Tampa / Raymond James Stadium — Hotel in Tampa

My friend and I stayed here and it was awful the young man that checked us in was really nice and professional so we get to our room 214 and it had a smell the hallway smelled of cigerates and pot I told the person downstairs and he didnt do anything about it im asthmatic then a few days later the ceiling leaked so I go downstairs they guy at desk knew where the leak was coming from told me he was coming back but never did 😡 later on that night there was doors Slamming people arguing i thought i had to call the police because no one didnt come and check what was going on I had another leak it was on a friday this time it was leaking in the bathroom and bedroom near the bed which my phone charger hair dryer curling and clothes got soaked I go down stairs and the leak was in the lobby 🤦🏾‍♀️😡They guy said the person above me filled their tub up and this is where the leak is coming from at this point Im mad he didnt clean it up had me use towels to clean it up and he couldnt do anything until Sat til the manager comes well I never saw or heard from the manager the house keeper only ccleaned the bathroom and told me she cant clean the room until Mon so I had to stay in a room where someones tub water leaked in so that Sat they did wash my clothes but i had to throw away some of my things I even asked to replace my dryer and the person said the MANAGER!!! wasnt going to replace my things but want to put me in nice room 227 which it wasnt even better the bathroom door messed up missing part of door couch filled with cat or dog hair floor was messed up near bed the only thing about it was just big now we was near a drug dealer because there was a knock on his door ever 2 mins all day and night and i know they saw thus on the camera i record an argurment with him and a girl she owed hm money there was more fights over drugs in the middle of the night on (they rented 214 the same day the put us in another room )Rooms are cleaned once a week and housekeeping will tell you this only they do is demand your towls and washclothes early in the morning at first they dumped ur trash then stopped dping that this is so sad soMon of this week @2 or 3 a guy threaten a guy with a gun of coarse i didnt sleep that night people playing loud music during the night early morning the breakfast was terrible someone asked for the batter for the pancakes they told them there wasnt any and so they took it up the waffle maker the eggs and sausages was cold sausage wasnt even cooked it was just placed in the warmer the only safe food was the coffee and the bananas didnt take any chanes it has been cold for almost a week or so there wasnt any heat in the whole building spmeone in the front told me it wasnt working so i asked for a blanket well of coarse i was still cold i asked for another and was told there wasnt any and he didnt even go back to check we went and got a space heater you would think since its near the stadium they would keep this place nice and clean and drug free I just want my stuff replaced and to the manager dont come on here apoligizing and do nothing about this hotel sir i noticed in all your replys you say the samething what they need to do is shut this place down or get new managemant and employees Do better WHATEVER YOU DO DONT STAY HERE ITS NOT WORTH THE MONEY!!! You need to redo your pictures on the website those pictures are fake I wish I could share my pictures 01/29/24 Please dont say you and your team going to do something about it and do nothing I lost my things because YALL DIDNT FIX A ISSUE THAT HAVE BEEN GOING ON AND IT DAMAGE MY THINGS ALL I ASK YOU IS TO REPLACE MY THINGS AND YOU JUST PLACE ME IN ANOTHER ROOM THAT WAS...

This was the most horrific hotel experience I've ever had. I booked this hotel out of necessity, since I had to stay overnight in Tampa unexpectedly. I called around to find availability, and a staff member from the nearby La Quinta let me know this was the only Wyndham property with availability. That was fine, since it was last minute, but she did not accurately share the price I was going to be charged, as it ended up being over $20 more than what she told me. I wouldn't have booked this property for that rate.

At night, when I arrived at the property, there were other guests gathered in the lobby with no masks on, which goes against the hotel's protocols and what I was told was being enforced strictly. Plus, it was extremely loud and hot, with dehumidifiers all over the hotel. Once I checked in, I made my way to my room, which was very dirty. The towels had hair on them, there were unknown stains on the bed, a dead bug in the sheets, and the bathroom was not cleaned.

I was very unhappy with the state of the room, so I went to request a new room. Because there was an unmasked guest in the elevator, I took the stairs, where I came upon a dirty, bloody condom on the second floor. I spoke to staff and got a new room, and alerted them of the condom, which had not been moved even after I checked out.

My new room seemed cleaner, though nowhere near where it should be for a hotel, especially in a pandemic and for the price I paid. The sink was clogged and looked like someone had just shaved in it. The smoke detector was detached and nonfunctional, and the main light didn't work. I left my room briefly, only to discover the door didn't close. It would only fully shut if locked from the inside. So, I had to quickly return to ensure my room and belongings were safe.

I was only going to be in the room to sleep that night, so I figured this room was fine enough, but it was not.

Early in the morning, I killed several cockroaches, which were roaming the bathroom and walls of the room. I could no longer tolerate the disgusting state of the room, and I checked out many hours before the required time. When checking out, the staff member was very unhelpful and dismissed my concerns about paying for such a horrific room. When I mentioned the cockroaches, I was told "oh really? I'll call an exterminator" before they walked away and left me at the front desk.

I am appalled that this hotel is even open, and I've attempted to get a refund with no resolution. I have stayed at Wydham properties before and haven't had an issue, but I can't imagine spending another penny on...

Friday, December 30, 2022....an absolute HORRIBLE stay began with an online booking for 2 couples. At check in the front desk tried to give us a room with one bed - 1bed for 2 couples! We told him that we paid for 2 beds and that's what we wanted. He finally offered a suite with 1 bed and a pull out couch. That was fine....until we got into the room and discovered ONE bath towel, ONE wash cloth and no bath mat. As one of us went back to the front desk for towels (there were none) the other couple pulled out the sofa bed and not only were there were no sheets or blankets on it (nor anywhere else in the room)but the mattress was FILTHY with yellow stains. Told by the front desk that there were no sheets or blankets available. We had to use the bedspread to lie on and thankfully we had our own blankets for a cover. The next morning my husband and I were harassed by the blonde woman behind the desk. "What room are you in? What's the name on the room? Hmmm...I don't see that name here. Are you sure you have the right room?" And so on. I asked for towels at that time and was told by the little man at the computer to come back in an hour. Before we could get to the elevator this same little man tried to take my phone from my hands stating that he doesn't like to be recorded and that I needed to show him and delete his picture. There was no such picture but I told him that I would show him in an hour when I came back for my towels. His reply was this: You get no towels and you must leave my property at once...this was around 9:30 in the morning. My husband and I have stayed here several times in the past few months and this same blonde woman has harassed us each visit. At one visit she had the breakfast attendant inform us that we were checking out that morning and tapped her wrist. It was 9 AM. Check out is 11.

I don't know where these people got their customer service experience but they are sadly lacking in that department. They clearly have zero empathy for the disenfranchised society (or anybody else for that matter)because they harass all of us any time we've stayed there. You would think that an establishment known for many, many 911 calls would be a little nicer and stop with the harassment. Definitely should take some sensitivity...