I've been going to this facility for some time. However, today is the end of it all. My prescription of Adderrall was due to be filled yesterday. I called it in, the pharmacist said OK we can have it ready today what time would you be here to pick it up? I don't have transportation so I said an hour. She said OK see you then. Today my ride picked my meds up. My Adderall was missing. I called the head pharmacist and stated my concern. He looks IT up and tells me the reason why is because there is not a new script for it. I stated to him that my doctor issues 3 at my visits and I'm not due for an apt until later this month. There is one there. He again basically told me that it was my mess up. So I called my Dr to verify. It was confirmed that yes I had one left for this month. I called the same guy who is suppose to be the head incharged. I stated I confirmed with my Dr that yes indeed there is one for this month. And I stated I don't understand how yesterday the lady found it and said it be filled, my Dr confirms that there is one how you are telling me there isn't now. He again said I don't know what to tell you there is not one here. Then asks for my Dr number to call and tell him that they will no longer be servicesing me and hangs up on me. He did nothing at all to figure out what happen to my script that was confirmed by 2 people of great value to know for certain . So now took no responsibility of own basically called me a lier as if I was trying to get one over because I'm a crook. So now I am with out my medication. I will more than likely have to spend the weekend in bed now because I don't have it. I have to suffer and pay for their mistake. Not cool at all! I pray by the good grace of God a miracle will happen with the Dr office. With that said my Dr is off on Fridays. I am above and beyond pissed off!! Very poor professionalism considering people are prescribed meds for good reason. I wish I had a car. I'll leave...
Read moreOn the 19th I saw the pain doctor who sent my scripts directly here. When I got home I called to find out when they would filled. The girl said the two main pain relievers, Percocet and gabupentin, would be filled on the 20th. Today, the 20th, I called at 1pm to schedule pick up. I'm a 63 yr old disabled woman so I need to schedule things carefully. They said they would be ready at 2pm, so I was up there in their drivethrough at 2pm in a car that was running out of gas. The guy working the drivethrough had the gall to say that they weren't ready because they had just received the script orders, as if I didn't chat with a tech about the scripts the day before. He had me pull over and wait 25 minutes for them. So I did, as patiently as I could and praying I'd make it home. This was my first time at CVS Bethel location, my previous pharmacy was CVS Amelia. Bethel was closer so I decided to try it. I'm switching back because though it maybe farther from my home, they would never behave in such a way and I urge anyone who has the misfortune of using this pharmacy to...
Read moreNot really sure what everyone is complaining about, I've always had pleasant experiences, though there has been times they are out of a medication which isn't really surprising considering we are in a low population area surrounded by more densely populated locales. Seems like a lot of the complainers either don't understand what they are being told or are being difficult which wears on anyone's patience in a busy environment and they are always busy. (I've seen this myself and once the nitwit is out of line the next ten people are in and out.) In short if you don't think the world is all about you it's not a problem, if you think it's all about you get a...
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