Majestic Water Spouts — Local services in Tempe

We are nearing completion of our long awaited pool renovation and are so excited to install our spouts from Majestic Water Spouts. These beauties arrived well packaged to protect the product integrity but also came with a personal thank you note from the company. When we tried to install, we realized we needed a different fitting and Michael from MWS quickly handled the issue and reassured me the new product would arrive quickly. The product is modern, stunning and extremely high quality. It was worth the wait for custom production time. During your research, you might find a "dupe" product for a few bucks less on large online retailers, but don't fall for it...you will want to order this strong, durable product since it's one of your final finishes on your pool. Thank you, Majestic! We love...

We have had a few transactions with them totaling less than $5K, nothing that would warrant strings being pulled. Their operations manager, Samantha, is a champion. She has mastered the art of customer service. I sent an email a few hours ago and HOPED for a return email over the weekend with very low, realistic, expectations. She just replied to my email at 10:00PM on Good Friday(Easter weekend). For all I know she had the day off like all our kids from school today. She has gone out of her way more than once to expedite our order and squeeze in overnight shipping at the buzzer to facilitate projects where we didn't have selections until late in the build process. ...

I ordered 2 Waterfall Spillways on May 21st. Got an email confirmation that you got my order and that I would receive it in 3-5 days. Not only do I not have it, but I have tried emailing, calling, using the contact forms, facebook commenting, fb messaging etc, and I cannot get anyone to give me any info. Their main number is voicemail only. Not having these items is preventing me from finishing the wall coping and plumbing so it's holding up he entire pool build. I would NEVER order from them again and advise you not to order from them at all. There's zero customer support and hell, they might not even still be...