I was having a good time, until the new worker on 8/14/21 decided to be really rude and start yelling at the customers to stand up and get out for shift change. Very poor customer service, I guess that's how he will treat your paying customers. He stated he had told everybody that it was shift change, but I was not the only one who didn't hear him. I was unaware that I could cash out before leaving for shift change, which when I asked how long it would take. He responded very rude, "how ever long it takes" I was only asking, because I thought I had to sit outside and wait for them to do the shift change. I'm a disabled combat veteran and I didn't appreciate being talked to like that! Please treat your paying customers with respect!I addressed my concerns with the manager and expressed to him how rude he had been and they proceeded to ban me from the establishment. Take their verbal abuse or don't play, I guess. Nice establishment, poor customer service with zero...
Read moreFun place! I downloaded Fire Kirin on my phone and have been just cash apping them from home. Only suggestion would be; put the max bet button someplace else other than right next to the betting button to bet less than what it shows. (Not really complaining but it almost gave me a heart attack haha. I accidentally bet $30 instead of 30 cents. Immediately won $93 this morning. Thank goodness I didn't completely screw up)!
Also, very nice gentleman...
Read moreIt's a great place to kill time.... If they would open at the stated time. But other than that a very reputable establishment. I still would recommend here, than the other places in Killeen that are overran by...
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