The Link Bar - Permanent Jewelry — Local services in Thousand Oaks

Very poor experience with owner Siobhan Villalva who was extremely unprofessional and rude. I attended a private event organized by friends in Encino 5/3/2025. Siobhan was there to promote her business and donated a gift certificate for the raffle. I won and asked if I could redeem it right away. Siobhan bluntly told me I needed to make an appointment and drive all the way to Westlake for “the experience”. Mind you absolutely none at the event was making permanent bracelets and she was doing one on her assistant. SMH. Being polite and easy going, I agreed to her rules. I reached out probably 5 times very politely and patiently for a month trying to make an appointment to come in, it became very obvious she was making excuses with no intention to honor the gift certificate. Despite her online calendar being fully open, she kept telling me she was either not available or out of town. There is clear breach of contract and I would never ever recommend her to do...

Omg!! I love love Siobhan’s work! Her expertise in choosing my perm jewelry bracelet is above and beyond. Seriously, I am far off from being the expertise in jewelry but the design she chose for me is amazing and now I’m addicted. Besides the selection and service offered, the quality is immaculate. I have had these for many many months and it’s Fort Knox. She’s flexible to work with, happy go lucky and a sweet gal! She does events and private parties too! So convenient and fast. I can’t wait to get more! The value is there and she’s competitive! Love all her design and variety to choose from....

Totally obsessed with my experience at Link Bar Jewelry! Siobhan was amazing—so warm, easy to talk to, and genuinely helpful. She offers a beautiful selection of chains in gold, gold-plated, and sterling silver, plus tons of charms to add-on to personalize your piece. She really takes the time to walk you through all the options and try things out so you find the perfect match. Her studio is adorable—such a cozy, stylish space that’s perfect for snapping a few cute pics while you're there! My best friend and I got best friend bracelets. Can’t wait for the next time I want to get my next...