The last few years this is the only place I have been to for all of our furniture needs. Turner's has a variety of quality furniture so when my fiance and I decided it was time for a new mattress and bedroom suite this is where we came. We both have been sleeping miserably on a set that was more than 10 years old for the last 2 years. We were both pleasantly surprised to see Gregg greet us as we entered. We both remembered him from a previous visit to purchase our couches and a few other items and even though it had been a few years back he remembered us too! Now, Gregg, we have decided is one of the reasons we have come to appreciate this store even more. We were greeted like old friends and asked what we were looking for...Gregg immediately went into action bringing us to the mattress section first and as can be expected we saw plenty of options. Gregg walked us through everyone of them easily able to tell us all we needed to know about them all. He was completely honest with us telling us which ones he thought were more quality based on his own research and his customers' experiences. He didnt push us towards the most high priced options. He strongly encouraged us to lay on each and find the right mattress for us and left us alone to do it. It went the same with the bedroom suite...he guided us through the sets listing all the pros and cons of each and even showed us other available options on his giant in store tablet and then left us alone to explore. After a while my fiance and I both had an idea of what we wanted and reapproached Gregg letting him know. While he loved all of our choices this guy proceeded to encourage us to go home and think and discuss on them amongst ourselves for a few days. How many salesmen would do this and not jump on the idea of making a good sale immediately??!! Well. Gregg is definitely the first I have met. So we did, leaving the store with Gregg's person cell number and "slept on it" a few days. After asking Gregg 1,001 questions, which he graciously answered even when he was off work, we made our decision. Gregg, again, going above and beyond accommodating our crazy work schedule, met us on his day off to help us finalize everything and did all he could to get us get all the discounts and credits possible. I know this is a little leangthy but I just want you all to know what a great experience we had here. We have both been to other stores and been bombarded, pressured, and even completely ignored in the past. I know that will never happen here as long as our buddy Gregg is here. Thank you for our beautiful furniture and awesome mattress...we look forward to many good...
Ā Ā Ā Read moreFirst time I had visited this furniture store and I was pleasantly surprised. The sales people were genuinely appreciative of ur presence. I was welcomed right away by Gregg Horne as he showed me where I could find what I was looking for. He also gave me āspaceā to ponder on my own. He and all the other employees did ck on me several times to assist me if I needed or wanted any help.So I would say to their employers that these people obviously enjoy working for you! Now when I went to the Turner distribution office it was slightly different, but once the error was corrected and they realized I wasnāt trying to take furniture, the two young men did apologize for the clerical error. I did go to the office first and completed that part and was told to back up to the ramp and they would bring it out. After 15 minute wait I opened the back door and told them I was waiting. They informed me the office did not have anything for me & I didnāt even go to the office and check in. I told the guys I most certainly did & gave my drivers license and the lady took a photo copy. They ask if I had a receipt which I presented. So I suppose they can rank a 4-5 stars. Now weāll see how well made the items I purchased are &...
Ā Ā Ā Read moreGreg, our salesman, was outstanding. He was attentive and able to answer our questions right away. He was professional and warm, funny, and so likable! He was able to work with more than one customer at a time without appearing stressed. He really has been wonderful to work with! The furniture selections at Turnerās Budget were more than adequate to meet our needs, and the quality seemed better than average. Greg gets 5 stars, furniture selection and other employees get 4 stars! However, delivery of the furniture was poor I felt. The young men who delivered the furniture were polite and friendly, but it took too long to get the delivery scheduled and all of the items even ordered and received by the warehouse. Additionally, during the first delivery as the mattress was being taken down the hallway, two pictures were knocked off the wall and the frames damaged. I would like to think these frames will be replaced, but have not heard as of yet. I still have an ottoman coming, but I understand it is a special order item. Will I shop with Turnerās again? Yes, as I have from both stores in the past. Do I look forward to dealing with waiting for...
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