We regularly buy their big jars of püür cbd gummies, the big bags of bali kratom and their house juice. Whenever Colby is there, we have a great experience. He does his best to answer all our questions and provides excellent service. Lately, another taller, heavier set guy with unkempt, sometimes grossly oily longer hair has been there and he is just not a good customer service provider. Tonight we went in and their card machine was down and rather than staying open an extra 15 mins for us to run to the atm for cash, he suggested we come back tomorrow with the almoat $70 we were going to spend because he fully intended of closing up promptly on time... We are in there twice or 3 times a week and he won't let us hold and read the info on a jar of gummies without keeping a death grip on it which makes me uncomfortable. Every question we ask gets a "Uh, I'm really not sure" and a shrug. For the last 2 weeks or so they have been 'out of bottles' for the house vape juices, forcing you to either go elsewhere or buy some stupid expensive name brand. Additionally, the kratom selection, while vast, doesn't make much sense to only sell certain strains by the kilo... Who wants to buy a whole kilo of something they haven't tried?? Anyway, we are on the verge of spending that 250+ dollars every month somewhere else unless there are some...
Read moreI had an amazing visit, everytime I go in there it's an amazing visit! Great customer service, I recently had a glass water bong broken at 9 p.m. I was certain that I would be waiting til the next day to get one but they were open! Their hours are amazing and they became life savers. As for their customers service goes it's amazing, I told the gentleman that I was looking for a replacement within the 60$ range, next thing I know he's rambling on about all the different pieces he has, telling me the differences and the pro's and cons. It's as if he had it down to a science, after he was done he backed off and let me sit there drooling over which one I wanted. After about 5 mins I saw my love and he replies "very good choice and nice colors" he also told me tips and tricks so I can make my baby Last 4 years to come. BEST...
Read moreHorrible place. Maybe if the employees weren't just watching movies one employee in particular is the worst. He is a taller heavier set guy that has bad hygiene and customer service skills. The pipes are decently priced but you definitely have to inspect the pieces really well because of multiple pipes with cracks that are on the shelves and when brought to the attention of the employee it is shaken off like its no big deal and put back on the shelf. The store has the ability to be really successful with...
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