Hot Tub Central — Local services in Toms River

Hot Tub Central Be the first to add a photo Hot Tub Central 5.0 (3) Hot tub store in Morris Plains, New Jersey OVERVIEW REVIEWS ABOUT Google review summary 5 4 3 2 1 5.0 (3) Reviews Sort by Most relevant Newest Highest Lowest Carol Peck 15 reviews·6 photos I purchased my Hot tub in september of twenty twenty one; Pump number one went last year and was replaced under warranty efficient and quick; pump #2 went last week and within a couple of days it was replaced by Edgar, sent by Hot tub … More Photo 1 in review by Carol PeckPhoto 2 in review by Carol Peck Amy M 6 reviews 10 minutes ago NEW Hot Tub Central has been great! Larry quickly diagnosed the problem & came back as soon as the part was available to fix the issue. He even checked back a few weeks later to make sure all was well. We highly recommend Hot Tub Central! Frank Diglio 3 reviews 25 minutes ago NEW My salesman Larry is very polite helpful, and knowledgeable, he is easy to deal with and very patient to me since I always loose things in that black hole on my phone, he just resends info again… great to deal with . Marco D 2 reviews an hour ago NEW Carol Peck 15 reviews·6 photos I purchased my Hot tub in september of twenty twenty one; Pump number one went last year and was replaced under warranty efficient and quick; pump #2 went last week and within a couple of days it was replaced by Edgar, sent by Hot tub Central. Edgar was not only knowledgeable, helpful, and courteous...he answered all of my questions with detailed explanations, suggestions, and even helped me reattach the bottom trim around the hot tub that came loose over the last couple years. Edgar is an absolute asset to your company and should be commended for the excellent work that he did. He's polite and courteous and made what could've been an aggravating situation for me, actually pleasant and easy. THANK YOU EDGAR AND HOT TUB CENTRAL for hiring employees that obviously looks their job and who they work for!! BRAVO!! He also showed me what the new pump #1 still looked good and the #2 was corroded. THANK YOU EDGAR!! YOU...

My wife and I ordered a hottub on 6/4/22 and told delivery would occur by end of July. When we completed the contract, guy said to add August as it may come early August the latest. I attempted to contact location multiple times mid august and was not successful. Wasn't until I contacted sales that someone picked up. I was then told my order was in route and I could expect my delivery within 10 days. 10 business days later, no hottub to be told that Liz was wrong and told sometime September. When asked to cancel, I was told they would keep my deposit as stated in the contract even though this is on the business end. I had to follow up again on 9/15 and was told my order was processed on 9/2, was in route, and could schedule delivery. Delivery was scheduled for today, September 22. No one called to confirm nor was someone going to call me with an update. After calling, leaving messages with both store and Steve, and emailing the sale woman Nya, Steve calls to say it wasnt on the truck and will check tomorrow. No one seems to know where my order is and it is approaching 4 months since I have ordered. Poor service once sale is made, do not trust what you are told, and do not expect any options to be provided to you or even the curtousy of someone in charge contacting you to make the sale a good experience. I wouldn't even give this place a 1 star if it wasnt required to share this horrible experience we continue to have....

⭐⭐⭐⭐⭐

If you’re in the market for a hot tub, look no further than John at Hot Tub Central! I recently had the pleasure of purchasing a hot tub from him, and the whole experience was nothing short of exceptional. From the moment I walked into his shop, John was welcoming and knowledgeable, providing me with a wealth of information about his products without feeling pushy at all.

What truly stood out was John's passion for his work. He took the time to understand my specific needs and preferences, guiding me through different models that would fit perfectly in my backyard oasis. His genuine enthusiasm was contagious, and it made the entire decision-making process enjoyable and stress-free.

I’ve been enjoying my hot tub every evening – it’s brought a new level of relaxation and fun to my home. I can't recommend John enough! If you’re looking for a hot tub and want an experience that combines quality products with stellar customer service, be sure to check out what he has to offer. Thanks, John – you’ve made my dream...