Computer Store Kansas - Topeka — Local services in Topeka

I bought a computer from Jim in November 09 around Thanksgiving. The system had Windows 7 but didn't want to play any games that were allegedly compatible with that system. After multiple graphics crashes, I took the system back to Jim, at which point he said he'd replace the whole thing with all new parts (since I hadn't even had it a week). Strangely enough, same thing kept happening with the new system. Given that I had only had the systems total for 2 months, I demanded a refund.

At this point Jim started saying all sales were final and accused me of "just having buyer's remorse" while implying maybe I was just being emotional due to the recent passing of my father. (I wish I was kidding.) Strange, but when we proceeded to buy a system from Best Buy with Windows 7 on it, magically all these games started to work again.

I'm not saying don't buy from Jim. I'm just saying that with all the other options out there, I'm pretty sure I'd make him my absolutely last stop. He'll comment on how many network customers he has and claim that you're the only dissatisfied customer, but as you can see from the other comments here that's far from the case. Indeed, before he likely complained to Yahoo, at one point his rating there was below 3 with clearly purchased / family reviews. You can also tell that he had some ratings removed, as he was actually dumb enough to respond to my ratings there by going ad hominem.

So so caveat emptor definitely...

Outstanding service. I stopped in a couple times with questions regarding what to do with a couple of my older computers; upgrade, combine or sell and purchase a new mini computer loaded at a great price on sale at a big box store. Employee took the time to discuss my situation and made the recommendation to buy the new computer and sell my two older ones. If you go to this business you are going to get the best advice and service that benefits YOU even at their expense of them not making money and advising that someone else's deal is too good to pass up. Honesty and integrity is hard to come by these days and if I ever need parts, repairs, a TV or computer I will go there first because I know I will get the best deal and product for my needs. I urge you to go here first for your needs because your going to end up with the best products at the best prices (whether from them or elsewhere). Thank you for being an honest business that cares for your customers and...

I bought a Lenovo Thinkpad from The Computer Store in the summer of 2015. I had had some problems with my other computers, and talked with the sales person at TCS extensively about whether the Thinkpad would have the same problem. As far as my initial experience in the store, I felt at the time that they did an excellent job. But they didn't tell me about the severe and insoluble problems that are widely encountered with Lenovo. Lenovo interferes with the functioning of Internet Explorer. (I don't know about other browsers for sure, but my experience there has not been good either.) Not only does it interfere with Internet Explorer, but it CANNOT BE REMOVED FROM THE COMPUTER. Try searching online for "How to stop Lenovo from interfering with Internet Explorer." What you will find is, there is no way to do this. Engineers are searching for a solution; so far, nothing. So what good is a nice salesman, if he is selling an inferior and...