Seabrook Apple Market — Local services in Topeka

Normally I wouldn’t write a review but I heard they are still talking about me so I wanna put my two cents out there. I worked there for 3 years and let me tell you anyone over 30 is beyond disrespectful and always tell workers “wait until you get into the real world and reality is a slap to the face” wrong… I’ve never had a job as bad as it was working there. The owners and a couple managers are racist, sexist, and plain mean people. A manager once told me Mexicans moving into his neighborhood are decreasing the value because they are criminals. No one is paid equally but they don’t let you talk about pay so you don’t figure it out. I worked as a supervisor and did all the sales tags and they only paid me $10/hr. I worked there for 3 years making almost nothing and they still tell older employees that I can’t hold a job. (I haven’t worked there since 2020) Also if you are harassed at work they don’t care at all especially if it’s one of their own employees doing it. I was told said employee got a talking to and they were really stinging and that was it. A manager even leant me money at one point and I ended up leaving due to the work environment. I still paid said person back which I had let them know when I put in my notice but not without a phone call from them saying my dad would be disappointed in my actions. And let’s not even talk about the obvious...

This is a great little store overall. Most folks are pretty pleasant. However, I called today to inquire if they carried a specific product and unfortunately, I reached a lady named Karen whose direct response was “l don’t know. We have lines and only two cashiers.” She seemed to be frustrated at the fact the phone rang.

I nicely said “Thank you, this tells me that I should take my business somewhere else”

Karen lacks good customer service skills in my opinion. She could have better stated something like “I do apologize, but we are busy and I only have two cashiers. If you don’t mind holding a couple of minutes, I can go check for you or have another employee check for you.”

Instead, she has shown that customers are not a priority which sadly, if it weren’t for the customers, there would be no need for her to work there.

This is the first bad experience I have had there, but others have stated that they have had poor experiences with a lady named Karen and a man named Terry.

I will return and shop there, but if Karen is the cashier at the time, I will choose another line or go elsewhere to do my shopping.

Customer service is a great thing and it seems many people have forgotten how to treat others the way that you would like...

Finally gave up and quit shopping here, after a years-long pattern of the items I'd normally buy either a.) going up dramatically in price, or b.) being discontinued from stock. Also, got tired of other customers being rude to me, both in the store and in the parking lot. I've been met with open hostility in the parking lot, which is, of course, no reflection on store staff. The issues with product pricing and availability does reflect on the store, though... i.e., management.

Going back to the parking lot, it has become quite dangerous. People routinely go sailing through that parking lot, often going the WRONG WAY, blowing through the stop sign in front of the store, and otherwise running people over, either to get to the stall they want, or to go flying off to some other store in the mall. I don't know how many near misses I've had in that lot... it's ridiculous! I cannot believe how rude and reckless people are! Be extra careful in the lot. It wasn't that long ago that a...