If I could give 0 stars, I would. They always have a problem or an attitude with me when I bring in my dog (an 8lb shih tzu) that is a service dog. Not to mention it’s not like I’m shopping around in there. I carry her in, give the money and tell them the pump, and walk right out. They always shoo her away with their hand even though she is doing absolutely nothing to them not even barking or anything because again she is trained.
Besides the point, the guys working are incredibly rude no matter who I get. They have no respect for their customers whatsoever. Today, I went in and gave the guy 20. I told him it was pump 13 and he okayed it. Again, I got attitude though and a rude nasty face since I had my dog in my hand. Anyways, I go to the pump and I’m sitting there for the screen that says to click the type of gas. It never comes up. I click my type of gas again, put the pump in, and it just kept saying wait a moment. I did this for all of a good 5 minutes before I got frustrated and went inside assuming that possibly something was wrong with the pump. No. Nothing was wrong with the pump. Long story short, I went inside and I told the guy. He very rudely put his finger up and said one second. Then I told him about the screen and he laughs and pulls a 20 off the top of the register and goes this was yours?? And I said yeah. Continued to laugh under his breath and kept thinking it was funny by giving me a look. The reason this happened was because the worker was so out of his mind that I brought my SERVICE DOG in that he completely didn’t even put my money into the pump.
I will never come back here again. The staff needs to be reprimanded about their behavior as it is absolutely insane and ridiculous. Inappropriate not to mention. If they do not want pets in their store, THEN PUT UP A SIGN. If they had a problem with me bringing in my dog who did no wrong and helps me, they could’ve asked me to either leave or asked if she was a service dog. I will be reporting this to the higher ups so please provide the...
Read moreThis gas station by far gets worse and worse for the past two weeks pump number one number two and number three do not work. There are no cones showing that to clients you go there you insert your card machine stops at $.27 you go inside you give them money to redo it again. You’re thinking that something’s wrong with me with your card. They proceed with everything as normal. You go back to the pump. It happens again. I went inside I told the guy something is clearly wrong with your gas pump. What is the problem? He starts rambling on and arguing with me and his Indian language that’s so disrespectful when all I asked was what was going on then he proceeds to tell me move to another pump if you saw that, I had a problem in the beginning why would you not tell someone to put a cone there cause the pump is not working then he proceeds to advise me. Yes that pump does not work. The pressure is not enough clearly the education the respect and the customer service...
Read more1000% Shout out to Norman!!! I’m Driving through on my daily car wash and the glare from the sun bounced my signal for my premium wash to the car in the next lane. Immediately Norman assessed and reassured me not to worry. The person that received my credit for the Premium wash wanted to drive through and was asking Norman “why can’t I keep it, it’s mine” he says. Norman went above and beyond in handling this situation. He professionally advised all persons what needed to be done to correct this error and make me whole. He safely directed the cars and the guy in question and myself exchanged places so I could receive my rightful premium wash that I pay for monthly and advised the other customer to drive through again so he could pay for his wash. Thank you Norman for always having a great personality and professionalism that makes my experience with...
Read more