Premium Lounge — Local services in Town of Babylon

They’re bogus and do business in a “petty” way. I placed an order 7/28/2025 and by 8/2/2025 it still hadn’t been sent out. So I emailed to inquire when it would be sent out. Nobody responded so the following day I called in to the Hicksville shop (where it said my items were being sent from). The guy who answered the phone said online orders were a different line, and gave me a number to call. I call the number for online orders, nobody answered, so I waited a little bit and called again, and still no answer. By now I’ve emailed, as well as called a couple different numbers a couple different times and still couldn’t get in touch with anybody who could assist me. So I got onto PayPal and opened a dispute to get my money back. The craziest part is, after I opened the dispute on PayPal, they emailed me back QUICK and asked me why I did a chargeback. I’m not about to play with these people. Keep the order, keep your lack of customer service, and give me my money back, I will buy my Godspeed somewhere...

Premium Lounge sets a high standard in men's retail with its exceptional inventory and unbeatable sales. As the owner, Kevin ensures that every visit promises a wide selection of sneakers and top-notch customer service. Located in Long Island, the store's consistent availability of sought-after sneakers and frequent sales make it a go-to destination for fashion-forward shoppers. Kevin's dedication to maintaining the best inventory in the area reflects in the store's reputation for reliability...

I am absolutely thrilled with my recent purchase from this store! The selection of footwear is outstanding—everything from classic Timberland boots to stylish Vans sneakers and cozy UGGs. The staff were incredibly helpful in finding the perfect fit for me, ensuring both comfort and style. They even had a great selection of New Era caps to complete my look. The quality of the products is top-notch, and the customer service exceeded my expectations. I'll definitely be returning for...