Cloud 9 Exotics — Local services in Town of Babylon

The Staff at booking were amazing and personable and courteous! It was made clear that the coverage had to be increased to cover the rental and negotiated the best price! Five days before I checked in to inform them of the insurance I would be using as At booking they were informed that I had two different companies for my cars ! I was informed that the one I used at booking was ok and as I knew it was not the policy that was bumped up had concerns! I emailed copy of the policy and cards to representative at office who confirmed receipt! The day before the event when I was traveling to the church for rehearsal I decided to check in and was told the coverage was not increased when they checked ! From here on in it was a bit shaky as I was speaking to various representatives of the company some who it seemed did not understand the process from my end and even the date of my event was the next day ! I called my insurance who confirmed coverage increase and said they have to ask insurance representative to look at change of coverage as there was an order to reinstate it to its previous coverage a few days later! I asked for a pdf of coverage and emailed to company ! They called and still even after looking at documents said so was not covered ! Response was that they were going to contact owner of cloud 9 for a response ! I called my insurance while at church and representative was kind enough to call cloud 9 spoke to another of their representative on a 3 way endorsing the coverage ! We were told that they cannot take a call as it could be fictitious which I understand and they have to initiate call to insurance! I had insurance write a note on policy to state coverage so it can be seen by any random representative answering any inquiry! After an hour of waiting for a return call I reached out again to cloud 9 prepared to drive out in the morning to sift this out as My event was at 130! The person stated if I was covered then all is well with my delivery to the hotel ! I then received a text 15 minutes later as we were about to commence our rehearsal dinner ! The delivery of the rental be the representative was thorough and courteous even connected my phone to the Wifi of car ! Our rental was amazing and clean we did not drive more that 25 miles between our source to church then to event reception! The return process next day was Smooth with owner meeting me apologizing for mix up. ! They test drove the car and supplied a receipt along with a cap to commemorate the company ! Experience of staff rental in person was amazing however there needs some stability in ensuring the company assets are covered with insurance so customers are not sweating bullets before their event ! An amazing team at Cloud 9 owner is very personable and his employees love the company and are all passionate about their job ! Thank you go Cloud 9 reach for the...

Okay I thought a lot about what to say, cause I'm definitely a car guy and drove a decent amount of luxury/exotic cars in my day, but this is my first car from C9E and i will be fair as possible. Now, firstly I completely understand the the 1 & 2 stars cause whatever it is you think you're about to spend, just triple the amount to be safe. Secondly, its a no brainer that I understand the 4 & 5 stars people cause the experience will never let you down, like never.

My experience, rented a pruple hellcat (11/17-11/18 of 2020) and it was amazing and went to NJ for topgolf with some nursing buddies. The people at C9E demonstrated nothing short of professionalism, to a degree. Main reasons why its a 4 and not a 5. . First time I was limited on miles, so i paid pretty hefty on that, $3.50/ mile after 100 miles, but hey I understand. -I was limited on how fast I can go, couldn't go passed 100mph, but they allowed me to do it once (yipee. .) but once you hit that 3rd time or more you lose your safe deposit (just like that snaps finger), in my case it was about $2k that I could've lost for having a little fun. . In a hellcat mind you, which has 707BHP.

Other than that it was an awesome experience, just bring more cash than anticipated. Another HUGE plus is that they have storage for your personal vehicle in case you want to leave yours there. Definitely will recommend to...

Car is beautiful, Andrew in service should be fired was very rude and doesn’t make me feel like ever coming back as I was called “disrespectful and a black faggot” in which I was caught by surprise that some one could be so unprofessional.I felt that I was verbally attacked and was chastised like a child for reving the engine before walking in to turn in the car after his co workers were encouraging me to do so by smiling .In which as I was leaving one of the employees that was working there was reving the purple porche. However the biggest problem I had was if you go over a certain speed limit in the car they use every single excuse in the world to pocket your money even thought the purpose to drive a sports car is to drive fast have fun and experience .After ranting on to social media I found out that several of my celebrity friends have rented only once and never came back after being tricked into the speed trap such as Pnb Rock ,Rich the kid .As they all had the same purpose as me to drive fast the car in an open rode only in safe areas . I would not recommend Exotic Cloud 9 in Farmingdale Ny they are a bunch of CROOKS.Would not recommend them at all terrible service. Will...