Total Wireless — Local services in Town of Babylon

Worst customer service ever. Sold me a screen protector might I add that does not work with the biometrics and that states lifetime warranty on the front of the box.... It broke in a couple days but because I was in a different country and after I told them I would be for two weeks the only person that was availble to help also will not do anything for me after spending $25 because he states it was 1 or 2 days after the time I can return it. I'm beyond upset. Will not be going back here for any services or accessories ever again, and I will make sure to tell everyone I know any anyone local not to either. I guess I have to contact the company now. Horrible horrible horrible customer service.

Edit.. I tried to use the chat app but I can't because I have a Verizon number and not total by verizon number. Same thing I ran into trying to get ANY customer service on the line. I can't look up the company because all I'm seeing is made in China on the box with a generic name. I just want my refund at this point the screen protector never properly worked with my phone, I was never able to use the fingerprint sign in due to the screen protector, and states it has a lifetime warranty right on the box as the customer sevice rep was arguing with ne he couldnt do anything about it. I'll change my review if you made this right. I can even show you the screen protector doesn't properly work...

I’ve been using Total Wireless for over a year now, and I’ve been really impressed with the service. The coverage is excellent since it runs on the Verizon network, and I rarely experience dropped calls or slow data, even in more rural areas.

The pricing is one of the biggest highlights — very affordable compared to major carriers, especially for unlimited plans or multi-line deals. I have a family plan, and it saves us a lot every month while still giving everyone plenty of data.

The setup process was smooth, and switching from my old provider was simple. I also appreciate that there are no hidden fees or contracts — just straightforward prepaid service.

Customer service has been decent whenever I needed help, and I love being able to manage everything easily through the app.

If you’re looking for reliable coverage without paying premium prices, I highly recommend giving Total...

I’ve been with Total Wireless for several months now, and I’m really happy with what they offer. The service is consistent and reliable — I get great signal strength in most areas since they use the Verizon network.

What really stands out is the price. For the amount of data and unlimited talk/text I get, it’s a steal compared to what I used to pay with a big carrier. I’m currently on a single-line plan, but I’ve been thinking about switching to a family plan because the savings are even better.

The mobile app makes it super easy to check my balance, refill, and manage my account. Everything has been very straightforward, and I haven’t had any major issues.

If you’re looking to save money but still want dependable service, Total Wireless is definitely worth...