I’ve been in sales for awhile, so when I met Brian I was set on one thing! Just as any good sales men should have his communication was 10/10!!! I walked out spending 400$ but that’s 200$ less then I was willing to bargain on at best buy, and he hooked me up with slowing future benefits!! Communication is key I could care less about $$$ in the beginning if I’m in a store it’s because I know i have to be and set the funds aside to be! While keeping in interests I didn’t want to spend over 300 but was willing to go go up to 500 he walked be out the door at 354 and set me up for the next 6 months to make sure I have smooth sailing!!! As a previous phone sales rep I could honestly say I wouldn’t have been able to do half the savings this man got me! Storngky recommended ask for Brian!!!! 2 hours flew by and I didn’t even realize it, time was not of the essence for him! The communication stayed strong, nor did I feel rushed!!!...
Read moreHi, William Patterson was fabulous. I came into the store with billing questions and he took his time to explain to me all that I needed to know and do to resolve the issue that I entered the store with. He is the perfect customer service representative and the world needs more people like him! I will be referring family and friends to cellularsales locations. I will make sure that they know to come and work with William specifically as he will assist you with grade A support and have you walking out feeling as though the company truly cares. He is awesome and I can not thank him enough! My new home for my wireless needs is the Depew location! Thank you William, I will be back to...
Read moreThe employees at this location acted like 30+ year old frat boys. I went in and Stephen told me to wait until there was a holiday promotion to get a new phone or I would have to pay over $500 with an upgrade. Well mine was broken and I could not wait around, so I went to the location on Walden closer to the mall and what do you know I got a new iPhone and paid $264 the same day the other place told me to wait. They were so unprofessional, didn’t ask for any type of verification of being an account manager on my plan, and never asked if I wanted to do a trade in with my previous phone. This location is contract employees, they don’t work directly for Verizon. I don’t recommend this...
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