Every time we would order material, the order was either wrong or didn't ship when they said it would. It would also take multiple calls/orders to receive the right parts. When the supply trucks would show up, they were a complete disaster and the drivers always had to sort through the mess to find our materials. Twice some materials got left on the truck so they had to come back. It was very frustrating. After giving them multiple chances we just had to move on. It wasn't...
Read moreI called to ask if the had a particular pfister part. The guy that answered in plumbing said they didnt and that pfister is pretty old. He recommended I call a competitor that specializes in parts more than they do. I had totally forgotten about their competitor but I called the competitor and they had the part. So I will be able to take a hot bath tonight because the guy was classy enough to care about helping me and not whether or not they could make a...
Read moreI am a FTHB and used VP supply to get a new furnace as mine went. They were extremely helpful with choosing a new furnace and also guided me through the various rebates that are offered. I had a small issue with the installer but Mark and Terry got right on it and straightened it out. I'm highly satisfied the way they handled the situation and I would definitely recommend their services. They went above and beyond with...
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