AAccess.net New City — Local services in Town of Clarkstown

Definately call AAccess.Network Communications, Inc for any computer issues, maintenance or purchases.

Jeff Cohen, Operating Manager; oversees an abundant staff of skilled, certified, qualified and well-trained professionals. AAccess.Network Communications, Inc has decades of experience in all facets of the computer industry providing both remote and field services.

Dylan, (E-Tech) recently serviced our business regarding several issues. He invested the time and energy needed to intricately explain the process, procedure and expectiations for our most efficient results.

All staff members have provided excellent communication regarding questions, concerns, trouble-shooting and costs involved. They approach each problem with an expansive perspective, devise a strategic plan and seamlessly repair the error.

AAccess.Network Communications, Inc is truly instrumental in their role as computer consultants and repair; making an enjoyable experience for all.

Thank you.

Absolute FIVE STAR rating ⭐ ⭐ ⭐ ⭐ ⭐

Cynthia Nazzaro Executive Assistant to Howard Brachfeld,...

I do NOT recommend this company for laptop repairs. They are extremely SLOW and UNORGANIZED. I brought my laptop to their store to have the DC jack repaired. I was met by their "accountant" since all the techs were out in the field. He never bothered to mention that it was a $95 fee to just look at my computer. They tried to charge me that amount but waived the fee since they failed to tell me. It took me multiple phone calls just to get an estimate on the repair price. After two weeks they called to tell me what the cost would be and that my computer would be ready by week 3. I agreed to the price and asked them to proceed with the repairs. Then they called back after 3 weeks to say it would cost even more because they needed to do additional work. At that point, I decided not to use their service since it would be cheaper to buy something new. Based upon our conversations, it seems to me that the tech did not even really check the laptop for the first 3 weeks since the price and repairs changed from what I was originally told. Like I said, SLOW and...

I came in with a keyboard problem for my laptop The staff was friendly and when their first repair of my computer created new problems. They were more than happy to take it back and do it again for no extra charge The laptop is apparently known to be a difficult repair They took my computer in for repairs twice over a total of 7 business days and both times the laptop came back with the same problems, which are equally annoying to the problem I came in with I'm not in the area anymore so no more chance to take it back, and the technician I spoke with throughout the process was not present on my final visit to discuss the fact that the second repair did not improve anything Bottom line: I give them the benefit of the doubt because the computer is maybe difficult and they were nice, but at the end of the day my computer is not any more functional than before. I will not...