Spaulding Computers — Local services in Town of Colonie

I had a great experience here!! TJ responded to both my email and text inquiries in a super timely manner and encouraged me to bring in my liquid damaged laptop to be checked out if I wanted to. I stopped by on a weekday afternoon and he was able to help me immediately. He was super knowledgeable and clearly knew what he was doing. He easily disassembled my laptop and explained what the different parts were and how they were impacted by the liquid damage. This was already way better than what Best Buy had done for me (which is where I bought my laptop), as I had taken the laptop to two locations beforehand and they refused to even open it up, which made knowing the extent of the damage impossible! TJ was the complete opposite though and made sure I knew exactly what was going on with my laptop, which was awesome and made me feel much more comfortable than the people at Best Buy.

Overall, this was a really great experience. I never want to go to Best Buy or another big expensive store again, as this local computer repair experience was a million times better! Best of all, he did not charge me for the brief inspection of my laptop, which was really really kind and super appreciated. TJ did not attempt to upcharge or trick me into getting anything unnecessary done to my laptop, which was also really nice. I totally recommend checking this place out! Having knowledgeable, understanding, and kind people on staff is super important, and so I am glad to have had the experience I had at this...

This morning after not using my (two-year-old) HP computer all day yesterday, I got an error message that the fan was not working and that I should not run it until it was repaired. I looked up how to repair it and watched a couple of YouTube videos. Eventually I decided I needed professional help. Based on some excellent reviews I called Spaulding computers and brought it in the same morning. The owner TJ graciously stopped whatever he was working on to try and diagnose my issue. He opened the case and some small bits of plastic and a screw fell out. He kept reassuring me the falling plastic pieces happens. The screw could have shorted out the motherboard. His diagnostic fixed my issue! He did not charge me a penny. I left a small tip and told him he will be my new repair shop for electronics. Very grateful to meet an honest person who knows when you treat people right you have a...

My macbook was not turning on. The apple store looked at it and they replaced my battery. After bringing my laptop home and realizing it still would not turn on I went back to the apple store and they ran more diagnostics. They said they could not figure out the problem and would have to ship it out and disassemble the laptop for approximately $350-$400. I brought my laptop into Spaulding Computers and they figured out the issue in maybe 5-10 minutes. They are intelligent, professional, and helpful. They explained in detail what was specifically wrong with my Mac. The CD drive was shorting the power management system causing the battery to not charge or turn my laptop on. I could not thank them enough. They saved me hundreds of dollars. I...