I had the most amazing experience at this cricket today speaking with the manager Tim. I can't tell you how long I have been dealing with this issue on my phone and he fixed it in minutes. He is a stellar employee And I had a great experience with me this guy was amazing words can't even describe how impressed I am by this man. He needs to recognized and rewarded for all that he does he is so good with customers and I have never in my life been treated with such good customer service. I hope you fo recognize him as an employee and make him an owner of one of your locations. He truly deserves it and because of tim I am a forever...
Read moreI've been with cricket for about 10 years and I'm extremely happy with my service but I want to make sure you know what a fantastic employee Tim is. He's friendly, patient, and does his job better than any other person I've dealt with over the years. He can answer any questions I have and actually pays attention to the customer and what he's doing. All the past employees I've dealt with at multiple cricket locations definitely didn't have the personality, knowledge and skills he does. He gets 5 stars from me and I hope he stays! He definitely...
Read moreI had a problem with a new Sim card for my daughters phone and transferring her number, something the national customer service couldn't help me with, and (I didn't catch this guys name) but he understood fast and got the job done in less then 15 min. Definitely handled it like a pro. I'd say go to this cricket shop instead of dealing with customer service over the phone, or other shops in general. if you need help and want the job done right! Super satisfied.10/10 (after reading other reviews below im.sure he was the...
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