Liquor Box — Local services in Town of Greece

On Friday 3/31/17 at 4:30, my sister went to the Liquor Box with my 4 year old special needs niece. She picked up the bottle of wine that she needed and headed to cash out. My niece got out of my sister's grasp and ran. My sister was able to catch up to her and get her back under control. The woman behind the counter then said EXTREMELY rudely to my sister, "That was an expensive mistake" (not sure why she said this, as nothing got broken). My sister was so upset that she left without purchasing the bottle of wine. When she got home, she called the store to find out when the owner would be in. The woman on the phone was very snarky, stating that she didn't know when the owner would be in, because she only works 3 days a week. My sister then told her that she did not have very good customer service skills. The woman then said "Ok, Miss disabled daughter" and hung up. Mind you my sister never told her why she was calling or who she was. This behavior is unacceptable, and I would never support a business that has employees that treat...

Store randomly closes early and employees look like they don't want to be there. They roll their eyes and sigh when you ask for help/ suggestions. Last week, I got there at 8:40p and the doors were locked & the lights were out. There wasn't a sign saying they wpuld be closing early & it wasn't a holiday. The week before, the door was locked early & there were customers inside. The employee was unlocking the door to let them out. I asked what gives & he just shrugged at me & shut the door in my face and locked it. By the time I drove to the other store, they were closed, too. Worth the extra minute to drive to the competitor's store. Friendlier staff, stick to...

I was in yesterday after seeing my sister who lives around the corner. I was picking up champagne for New Years. An older lady was holding up the line purchasing one bottle I believe. Two wonderful things happened. One, the sweet cashier never lost her patience and continued to be kind. Two, Assistance arrived to help those of us in line. As I walked passed seeing the sweet older lady grinning from ear to ear I smiled too. She was treated with kindness. Well worth my time . Excellent customer service y'all and thank you for your kindness to someone who obviously appreciated it. You...