City Mattress — Local services in Town of Hamburg

After spending 4 years sleeping in a recliner due to persistent back pain I walked into City Mattress a month ago in search of a better option. Anne, the store manager spent almost 3 hours helping to determine the issues I had with regular mattresses. She narrowed down the best options and had the patience while I spent extended time trying out each of the options. I am now 30 days into my new Prana mattress & adjustable base. I cannot believe the amount of lower back support that this mattress provides. Based on my sleep needs or back pain I can adjust the bed with the push of a button. I'm not gonna lie, you will spend good money for the right sleep solution but it's more than worth it. They say you get what you pay for and that is a fact. All I know is people spend a lot of money on living room sets or kitchen appliances but don't like spending it on their mattress. We spend a 1/3 of our lives in bed and the quality of our sleep affects our whole lives. I am absolutely thrilled with my purchase and I cannot say enough good things about Anne and the service she provided to...

Sales people were ice enough but then again they are trying to get you to spend your hard earned dollar. My issue is with the fact that the minimum wage delivery person seems to have more power than any one at City Matress. I have an issue with the very expensive simmons beauty rest (dont waste your money on it) and someone from the store came out and remarked that quality control must have taken the day off when my mattress was made. He told me he would process the warrenty claim for me and make sure they made it right. The day comes for the new mattress to be delivered and the CEO driving the delivery trunk tells my wife he will not replace my mattress. That was that. No call from anyone at the store or from simmons. So its been weeks now and still not a word from anyone other than the chairman of the board that was driving the delivery trunk. Dont waste your money on simmons and dont think that you will get any service from City Matress once they...

After shopping at five different mattress stores in the area, I found myself going back to City mattress 3 times just based on the experience. The sales staff is very knowledgeable, yet no pressure is added for sale ever. I love the fact that the prices are listed on the mattresses so that the car sales approach is not necessary. I initially went in search of the best deal for a full mattress set. I wound up leaving with an additional twin mattress just because it was a deal that I couldn't refuse. I love that they had next day delivery available and offer to haul away the old mattresses. This is just an additional perk with no additional cost that makes mattress buying that much easier on a working adult that doesn't own a pickup truck. I would highly recommend City mattress to all of my family and friends. I feel that the quality, service, and value are Leaps and Bounds above anything else currently...