LACE AND LEISURE — Local services in Town of Hamburg

Wow. Just... WOW!! I had the distinct and true pleasure of meeting and being taken care of by the owner, Varinia, on my first trip to L&L today. When I tell you that I have never in my 37 years had such a phenomenal shopping experience, I’m not even kind of exaggerating. The selection and quality of clothing and products? Outstanding. The one on one customer service and attention? Unmatched. The price and style of the items despite said quality? Shockingly low! The way I feel walking out with two huge (and beautiful!) bags of merchandise from L&L? ECSTATIC! Varinia even ended up gifting me one of the items I brought up to purchase simply because I kept her so busy with endless questions and comments that one item accidentally didn’t get scanned. After I was cashed out and sent my receipt, she realized it and just quickly folded the shirt, popped it in my bag, and told me it was on the house! Where in the world has that ever happened? I honestly can’t say enough wonderful things about this store and Varinia herself, and I can’t wait to shop again, tell everyone I know about this “hidden gem”, and hop on FB and Instagram live on Wednesday nights to keep up with everything they have to offer on style, quality, and everything in between! Thank you, Varinia, from the bottom of my heart for making my slice of me-time on this particular Sunday one I’ll...

If i could give negative stars i would. Same as the last review the same woman accused me of stealing when i was with my children!

Edit to owners response: we provided a number for you to reach us and we called you with no response. If Google would like screens shots I have them. You messaged my boyfriend on Facebook after you looked at his card info from our purchase and said you have a matter to discuss and don't want to embarass me and you'll contact authorities. What was it you didn't like, my tattoos, or the fact I'm overweight? Either way keep making up excuses for your poor choices, I'll just do what I can so people know the truth . I have the proof, but we called security when it happened and handled it in our way. We called you multiple times with no response back.

Let's not forget to mention again that you looked up our information illegally from a purchase we made at that store to acuse us of something we didn't do. And now a year later your trying to defend your image. This is...

Lace and Leisure carries the best fashion selection in Buffalo. V, the proprietor, selects quality pieces that deliver & so does she. She has done fashion sell live events on Facebook and Instagram while offering local delivery of your purchase. Please make an effort to stop in her store and take a look around. She will greet you as soon as you enter her store, welcome you in with a big smile & become your personal shopper if you need help. The deals she has in her store are awesome. As she says, she keeps retail real. I promise, if you go to her store or watch her online sell events, you will find...