Advance Auto Parts — Local services in Town of Hempstead

My mechanic asked if I could stop in and get a headlight bulb yesterday (Friday 5/13) around 5PM and when I went to check out the lady cashier said that I would need bulb grease and just scanned it without asking me so I assumed it was free. She was v persistent about getting me to buy insurance on the bulb even though I said no several times and that my mechanic usually has a bunch of them but he just ran out. I'm returning it because I didn't need it, my mechanic didn't need it and he was annoyed that she pretty much had me buy it even though she knew I was bringing it to my mechanic. Not that I care about the $2, but it's the principle, DON'T JUST SCAN THINGS WITHOUT ASKING PEOPLE...

Do yourself the favor and just drive a little farther to the advanced auto zone in Oceanside they are top tier .they always have the correct part and make sure they give you the correct one as well .The advanced auto in island park is a disgrace .Each time I've went there for a part I was given the wrong part claiming for it for be correct and I end up going to ocean side to have my issue resolved. lastly is the employees on register taking customers that are behind you because the employee is friends with them all while giving a attitude and being disrespectful because I spoke up .this store should be shut down .Save your trouble and just go to the store...

Customer service was awful. I walked in Purchased a few items and then I asked a question regarding my windshield wipers. The guy at the front desk kept saying for me to do it myself. If I could’ve done it myself, I would’ve but I obviously needed help And he denied me of it. There’s a big snowstorm in effect and I really needed help. Just awful and Condescending attitude. I’m just a girl I know nothing about cars. This happened today at 9AM. My advice would be please Employee someone who actually wants to work and has some knowledge of...