DO NOT BE FOOLED BY THE FIVE STAR RATINGS. THEY HAVE CUSTOMERS RATE THEM AS THEY STAND AT THE COUNTER WHILE THEY CUT THEM A DEAL.
Originally, I gave them 5 stars because I fell into the same trap, but after realized they lied to us and sold us a wedding band that was supposed to contain onyx but was really just painted black.
When we went back to purchase something else from them, we asked if our rings could be cleaned. I should have known something was wrong when the owner hesitated cleaning the onyx wedding band. The onyx peeled and fell right off. It was obviously painted black.
They swore they would do the right thing and make what they promised. We have been back twice and all they have shown us is garbage. One ring with uneven cuts and the next time visible glue on the band. Now they are claiming the painted ring was onyx.
With so many other places around, go somewhere else. Don’t become...
Read moreI never thought I'd be the type to post a review, but Joe and his team at Milano deserve the accolades. Milano was the first kiosk I stopped at when beginning to look for an engagement ring. I was shown great stones in the price range I wanted. However, I was hesitant to buy from the first jeweler I went to. Joe was very accommodating and understanding. He put the ring I liked to the side while I shopped around. After visiting almost every other jeweler on the floor it was apparent that Milano had the best stones for the best deals. I would suggest shopping around if it makes you comfortable. I would bet you'll find Milano to be your best choice. I plan on going back to Joe for future...
Read moreI recently lost one of my favorite earrings. They were 14k hoops with dangling semi precious gemstones. I tried numerous jewelers to recreate and match the lost earring with no luck. I was told that it was not possible to replicate and if they would even try the price would be considerably more than purchasing a new pair which was not available..... On a last ditch effort we stopped by Milano and spoke with Joseph who not only told us he would work to match the 9 different gemstones but also would do it at a reasonable cost. Joseph not only delivered as promised but perfectly matched the earring!!! Kudos to Joseph for the job and effort he displayed for us!!!!! Definitely recommend...
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